Job Vacancies in a National Health Maintenance Organization(United Healthcare International Limited), March 2014

United Healthcare International Limited - We are one of the leading and fast growing National Health Maintenance Organization (HMO) in Nigeria,  with branch network across 24 States of Nigeria.
We are licensed and accredited to function both as a private health insurance company and for participation in the formal/informal sector social health insurance program, Our clientele cuts across government, corporate and development partners who we have serviced over the years based on our exceptional service delivery.
Due to the dynamic nature of our company to meet up with the global best health maintenance practices, and to effectively implement our new strategies.

UHI is inviting applications from innovative, versatile, and dynamic service oriented professionals to fill the vacant position of:

Job Title: Medical and Quality Assurance Manager
Locations: Abuja, Lagos, Kano, Enugu
Job Responsibilities

• Provide effective supervision of health claims management functions to ensure systematic dues scrutinizing and Utilization Patterns
• Ensure effective provision of quality assurance programs, concurrent utihzatlon and provider contractualisation
• Provide effective supervision of call center unit to ensure excellent client complain management. 

• MBBS from reputable institution.
• Registered with Medical and Dental council of Nigeria.
• 1- 3 years relevant working experience preferably in HMO
• The candidate should not be more than 35 years of age.
• Ability to understand and speak the local language fluently will be an added advantage.

• Handling clients inquiries through telephone and email to ensure effective management and resolution of clients complain using available resources
• Provide Clients with product and service information-update existing client information -Document all caI and other information according to standard operating procedures.
• Organize and Perform provider visitation and effective utilization tracking Required

• B.Sc. Nursing and Registered RN/RM
• 1-3 Years working experience preferably in HMO
• Knowledge and experience of customer service management
• In depth knowledge of the Health Insurance
• Working knowledge of the Microsoft Office suite
• Ability to understand and speak the local language fluently will be art added advantage.

• Perform extensive market research to identify new market opportunity and initiate a business relation.
• Support in conducting market ntelligence of the prevailing business environment to determine (UHI’s areas of strength and weakness and identify emerging opportunities/threats:
• Analyze data collected through market intelligence, make suggestion based on resultof analysis.
• Involve in marketingibusinessdevelopmentof the company’s products Create and establish clients data bases and capture market data,
• Support the Head Marketing and Business Development in all aspects of marketIng activities to result in the delivery of UHrs growth objectives

• Candidate should possess B.Sc/HND in Marketing, Insurance or other Social Science subject
• Minimum of 2 years marketing working experience preferably in HMO.
• Candidate should have excellent selling. customerrelationship skills
• Good communication and presentation skills (both oral and written Good knowledge of Ms Word Ms Excel, PowerPoint etc.
• Experience in developing high level marketing arid brand strategy in line with the company’s strategic vision.
• Ability 10 understand changing market dynamics, translating them into actionable strategies to achieve company objectives.
• Innovation to drive growth and produce results.
• A visionary with a deep understanding of traditional and innovating marketing strategies.
• Abitity to understand and speak the local language fluently will be an added advantage.