Jobs
PricewaterhouseCoopers Abuja Jobs for an Administrative Assistant, August 27th 2014
PricewaterhouseCoopers firms help organizations and individuals create
the value they are looking for. We are a network of firms in 158
countries with more than 180,000 people who are committed to delivering
quality in Assurance, Tax and Advisory services.
In Africa we're the largest provider of professional services with close
to 450 partners and over 8,500 people in 32 countries. This means
that we're able to provide our clients with seamless and consistent
service, wherever they're located on the continent. Our in-depth
knowledge and understanding of African operating environments enables
us to put ourselves in our clients' shoes to offer tailored Tax,
Assurance and Advisory solutions for every business challenge.
PwC is recruting to fill the position below:
Job Title: Administrative Assistant
Location: Abuja
Job Concept
- Enhance the quality of management of the firm by providing
administrative support to the business unit partners in order to
facilitate the administration of their activities.
- Maintain the office environment at a high image level.
- Reduce the workload of business unit partners ffectively, such
that their involvement in detail is restricted to strategic and major
issues.
- Provide administrative support on Business Unit initiatives.
For example act as client administrator for the business units.
Activities include client liaison, preparing client presentations etc.
Special Features
- The firm’s responsiveness to clients’ needs requires that the
factors that enhance the client’s performance are placed above all
other considerations and that this attitude is seen as coinciding with
the office’s interest. Each action must therefore be interpreted by its
effect on the client.
- The position supports client service staff and partners who
operate under considerable deadline pressure and it is also subject to
competing demands. Accordingly, significant tact, understanding,
communication and flexibility are called for to achieve the objectives
of the position.
- Working relationships are primarily with senior PwC staff and
to some extent, client executives, which situation not only places the
position at the front end of the office's drive for a positive external
image but also expects the exhibition of professionalism.
- Submit reports to the Business Unit Leader and partners as needed.
Business Unit Functions
- The growth of provision of services to top tier clientele.
- The generation and provision of client service at high levels of client satisfaction, professional standards and market repute.
- The achievement of profitable levels of staff utilisation, realisation and net investment in client services [NICS].
- The integration of the business unit’s activities within the total practice.
- The development of top quality staff members and maintenance of high morale.
Personal Objecives
- Gain a familiarity with the full range of services offered and
objectives of the Service Line and Business Unit, their correlation to
the goals of the firm and current year plans.
- Gain a familiarity with the office’s IFS policies and procedures and liaise where necessary with the various IFS functions.
- Develop the following personal attributes, which are critical
to the success of the position: enthusiasm, patience, firmness,
courtesy, diligence, organization, resourcefulness, and dependability
and communication skills.
- Keep under review job difficulties and self-development needs and communicate such to the LoS leader.
- Demonstrate ability to prioritize and balance competing demands.
- Demonstrate good report writing skills and paying attention to detail.
- Show imagination and creativity and present matters of concern
and new ideas to the LoS leader and the other partners within the
Business Unit suggesting improvements to procedures.
- Show initiative in handling and following through routine
assignments without reminders and intervention from partners and
managers.
Roles and Responsibilities
- Liaise with the staff scheduling manager for an efficient
allocation of staff and ensure that all procedures relating to this
activity are complied with.
- Monitor the compliance with billing and collection procedures.
Including opening job codes, managing work in progress, bill on account
and following up receivables.
- Coordinate recruitment needs of the BU, advise HC of requirements, and monitor progress of recruitment.
- Liaise with engagement managers and ensure that appraisals are
carried out when they are due and that the appraisal monitoring form is
completed and submitted to unit’s staff manager.
- Liaise with Learning and Development unit to monitor the
training program for the year and ensure that staffs’ dairies are
blocked for the training.
- Organise meetings (management and monthly BU meetings) and
ensure that discussions and conclusions are documented and circulated
within 48 hours.
- Draw the partners’ attention to issues including staff morale that you observe, that may affect the practice.
- Schedule meetings with clients on partner’s behalf, confirm with them and remind them of their commitments.
- Liaise with each engagement team to maintain a list of the
client and assignment portfolio and update continuingly the status of
each assignment on the list.
- Prepare and update the BU marketing/opportunities monitoring
team (if any) and follow up the responsible staff driver on the status
of these opportunities.
- Provide logistic support in conjunction with marketing for the BU-led seminars/meetings as follows:
- Liaising with the partners to agree seminar themes.
- Preparing an agenda for the seminars.
- Arranging meetings of organising committee members.
- Provide administrative support to the line of service as follows:
- Stand in for the managers during their absence and ensure that phone calls, messages and enquiries are handled efficiently;
- Monitor the correspondence management system in the BU to ensure that responses do not exceed 48 hours;
- Maintain an up-to-date filing system for clients’
correspondence and ensure that documents, both physical and electronic
are not removed from their respective files.
- Assist partners in formatting their typed documents to conform with PwC brand, where necessary.
- Initiate own quarterly appraisal with the BU/LoS leader
- Preparing invitation letters/reminders.
- Arranging venues.
- Drafting client job proposals as requested.
- Preparing end of seminar report (copy to Marketing).
- Supervise any NYSC staff assigned to the business units.
- Ensure that facilities in the BU are in order.
- Pay particular attention to leavers, staff on exchange programs
and those going on vacation, who must return assets in their
possession.
Job/Person Specifications
- Good First Degree in any discipline
- Experience in general office Administration
- Understanding of basic business principles
- Excellent computer skills including use of Microsoft Excel spreadsheets
- Minimum of 3 years experience of working as a PA to senior management .
Personal Qualities
- Thinking skills and diligence
- Well organized; good time-keeping
- Excellent written skills
- Excellent interpersonal skills – communication, etc
- Under 35 years of age
- Inquisitiveness and firmness
- Interest and Commitment
- Results oriented
Method of Application
Interested and qualified candidates should:
Click here to apply
Application Deadline 27th August, 2014