Jobs

Banking Jobs for Graduate Customer Solutions Providers in Nigeria, December 11th 2014


Whyte Cleon Limited - Our client, a major player in the banking sector of the Nigerian economy desires for immediate employment, highly intelligent, young and dynamic professionals for the below position:


Job Title: Customer Solutions Provider (CSP)

Location:
Nationwide

Job Description

  • Responsible for the day to day resolutions of complaints made by customers.
  • Log full details of complaints, recording all contact made and actions proposed/agreed on contact.
  • Provide support and guidance to operational teams in using customer feedback to improve service.
  • Attract potential customers by answering product and services questions, suggesting information about other products and services.
  • Resolving products or service problems.
Educational Qualification
  • Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower).
  • NYSC Certificate or exemption letter.
  • Age: Not more than 27 years.
  • Experience in the banking industry will be an added advantage.
  • Fluent in English, Hausa or Igbo languages.
Skills/ Competence Required:
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem solving skills.
  • Ability to pay attention to details.
  • A warm and approachable manner.
  • Self motivation and direction.
  • Problem solving skills.
  • Quality focus.
  • Multi-tasking.

How to Apply

Interested and qualified candidates should:
Click here to apply online


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