Job Title: Account Manager
Responsibilities The
Account Manager, will be responsible for managing business
relationships with customers, to identify opportunities for growth and
increased revenue for Main One as well as improve the customer
experience. He/She will manage existing relationships with Enterprise
customers, understanding their business model and market to be able to
assist in the development of strategies that will enable both MainOne
and the Customer to grow and succeed.
Specifically, the Account Manager, will:
- Manage relationships of specific accounts to drive increased network utilization.
- Generate new business leads using existing network of contacts and industry knowledge
- Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One.
- Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.
- Co-ordinate with relevant technical teams such as Transmission
and IP Engineering team to ensure timely delivery of services to the
customer.
- Speak positively and enthusiastically about the company and its
products and services to ensure that a professional company and brand
image is provided at all times to customers and colleagues.
- Work with other support teams such as Technical Sales, Legal,
Finance and Service Delivery to resolve any customer queries or problems
in a timely and effective manner in order to achieve and maintain
customer satisfaction.
- Develop respective plans for aggressive achievement of high value sales in timely fashion
- Deliver sales presentations as may be required to high level decision makers
- Build and maintain productive business relationships with these
decision makers to understand the Customers’ strategic direction and
explore opportunities for Main One to gain a larger share of the
Customers’ wallets.
- Bring to bear own knowledge and experience of selling in the
telecoms sector on the team, defining and implementing developmental
strategies that will support the growth of the team and generate
increased revenue for the company.
- Perform other tasks as may be required
Qualifications
- Bachelor Degree in a relevant discipline.
- Post graduate/relevant professional qualification will be an advantage.
- At least 2-5 years’ relevant sales experience in Telecom industry
Competencies
- Extensive knowledge of the sales principles and practices, and an ability to coach others on them.
- Understanding of local markets, customers and competition in order to target needs and drive sales.
- Ability to grow the business, with proven success of client return on investment.
- Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships.
- Analytical Thinking
- Excellent Relationship Management
- Proficiency in MS Office Productivity Tools
- Experience in selling bandwidth capacity, Internet services products or telecommunications products
- Positive ‘can do’ attitude and result-oriented.
- Ability to organize, prioritize, and clarify deliverables.
- Ability to make business and people decisions, while creating positive energy in the face of challenges.
- Strong problem solving skills and the ability to balance it with moving with speed to achieve results.
- Excellent Communication Skills
- Negotiating Skills
How to Apply
Interested and suitably qualified candidates should
Click Here to Apply
