Standard Chartered Bank Nigeria Job in Lagos for a Personal Assistant, March 2015

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer.
At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered Bank is recruiting to fill the position below:

Job Title: Personal Assistant

Job ID: 469084
Location: Lagos

Job Description

• Provide efficient administrative support to the Head CIC Nigeria and maintain his daily diary.
• Logistics arrangements e.g. flight and hotel bookings required for all Head CIC’s trips.
• First point of contact for all Group visitors - invitation letters, hotel and travel bookings
• Manage fleet of pool cars for CIC
• Manage gift and entertainment register
• Liaise with appropriate support functions to ensure all team equipment-printers, scanners etc function smoothly
• Liaise with CIC Segment Heads for annual and periodic corporate gift request.
• Take charge of arrangements for team functions - meetings, trainings, conferences, group visits.
• Prepare advances and reconciliations, utility claims and check invoices from external suppliers in preparation for payment.
• Raise requisitions for stationery and other requirements and ensure approval and delivery from appropriate quarters

• Handling all in and out correspondences for Corporate & Institutional Clients business.
• Establish and manage the department's filing system
• Assist HCIC with administrative efficiency in the department
• Assist HCIC with personnel policy implementation.
• Collate competitive data analysis
• Ensure job objectives and descriptions are completely filed
• Collation of service breakdown/enhancements and customer complaints
• Collate business unit survey
• Drive full implementation of agreed training plans
• Undertake relevant project implementation review as indicated by the HCIC
• SS&VM Liaison Officer
• Remain alert to the risk of money laundering and assist in the bank's effort in combating it by adhering to the key principles in relation to : identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
• Responsible for service quality initiative in the department
• Maintain division's correspondence file.
• Arrange all internal and external meetings for the HCIC.
• Custodian of all HCIC files.
• Ensure all deadlines are met and escalate exceptions.
• Maintain service metric and performance in the division
• Maintain file movement register
• Collate and manage the leave plan and handover process
• Any other assignment assigned by the HCIC

• Clients
• CBN
• Media/PR
• ARO
• Regional Heads of SCB (Other African Countries)
• Corporate Customers

• All CIC Staff

• Providing administrative support
• Handling all correspondence in and out of CIC
• Ensure smooth running and effective coordination of activities in CIC