Four Star Hotel Jobs in Lagos for Marketing Executives, April 17th 2015

Kainos Edge Consulting Limited - Our client, a four star hotel and a major player in the hospitality industry, is seeking to recruit candidates to fill the position below:


Job Title: Marketing Executive

Location: Lagos

Job Description

• The marketing executive has the responsibility of increasing the hotel’s revenue through various channels and ensuring customer satisfaction and loyalty.

• Develop marketing campaigns to create hotel awareness and promotional activities to meet customer needs.
• Communicate with target audiences and manage both prospective and existing client relationships.
• Working closely with the digital team to deliver innovative and creative on-line campaigns.
• Develop and maximize key revenue streams to ensure consistent use of all hotel facilities.
• Develop and manage processes to receive customer feedback.
• Develop action plan to eliminate negative feedback about the hotel.
• Directly manage and coordinate client accounts.
• Maintain and update customer databases.
• Conduct market research and identify current trends in the hotel industry.
• Create and manage campaigns on social media to increase awareness of the hotel.
• Work closely with other hotel staff to ensure customers are satisfied with their stay at the hotel.

• Degree in Marketing, Business or other related courses.
• Minimum 2 years working experience in a similar role.
• Creativity.
• Positive and persuasive personality.
• High proficiency in Microsoft Word, Excel and Power Point.
• Good teamwork skills.
• Strong communication and interpersonal skills.
• Good organization and planning skills.