Bolingo Hotel and Towers Abuja Job Vacancies, 4th June 2015

Bolingo Hotel and Towers - A beautiful city in Nigeria with illustrious sights and a rich blend of culture and cosmopolitan glamour. If this is what you seek, then come stay at the Bolingo Hotel and Towers, located in the thriving business district.


We are recruiting to fill the position of:

Job Title: Business Development Officer

Location: Abuja

Job Description

• Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
• Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, and
• web site.
• Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.
• Research the market for identifying new business opportunities.
• Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.
• Respond to the client queries regarding the products in a timely fashion.
• Develop business proposals for new and existing customers.
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
• Prepare the annual marketing budget and track the expenses against the budget.
• Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
• Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
• Develop strong customer relationships in order to generate high volume of prospective clients.
• Manage customer calls and appointments effectively for new opportunities.
• Participate in industry forums, client discussions, and conferences as a representative of the organization.
• Determine cross-selling opportunities among different offices.
• Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
• Hire, train and guide the marketing and business development associates.

• A hotel receptionist represents the hotel as s/he is always the first point of contact in a hospitality environment.
• The main purpose of a hotel receptionist's job is to project a positive image for guests and to provide all services that are on the list of first contact services.

• There are many aspects of a hotel receptionist's job.
• In most hotels, hotel receptionists not only provide information but also initialize the registration procedure for guests.
• They ask for preliminary information and identification along with assisting guests fill out forms.
• They take reservations for rooms, deal with inquiries, complete restaurant bill and check in and check out guests.
• Additionally, hotel receptionists are expected to operate switchboards and take phone calls for information provision and forwarding calls to appropriate departments or persons.
• Since this is a tier one job, hotel receptionists need to be very pleasant and hold ensure that they are able to resolve all issues related to customers and logistics.
• They ensure that all guests are provided with what they need and coordinate functions to provide the best of hospitality services.
• Some other duties that a hotel receptionist is expected to perform includes light bookkeeping, update shift diaries, report maintenance issues, monitor and restock vending machines, assist with linen preparation, manage records and perform filing activities.
• Hotel receptionists are also expected to be the first point on contact in the event of an evacuation as they are required to provide people with information on how and where to exit the building.
• Needless to say, this position is extremely important and sensitive at the same time as much is dependent on this one position and the person who works on it.

• Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
• Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

• Receives funds from customers and employees, disburses funds, and records monetary transactions in business establishment or place of public accommodation: Receives cash or checks or completes credit-card charge transactions.
• Counts money to verify amounts and issues receipts for funds received.
• Issues change and cashes checks.
• Compares totals on cash register with amount of currency in register to verify balances.
• Endorses checks and lists and totals cash and checks for bank deposit.
• Prepares bank deposit slips.
• Withdraws cash from bank accounts and keeps custody of cash fund.
• Disburses cash and writes vouchers and checks in payment of company expenditures.
• Posts data and balances accounts.
• Compiles collection, disbursement, and bank-reconciliation reports.
• Operates office machines, such as typewriter, computer terminal, and adding, calculating, bookkeeping, and check-writing machines.
• May authorize various plant expenditures and purchases.
• May prepare payroll and paychecks.
• May issue itemized statement to customer.
• May be designated according to specialization as Agency Cashier; Cashier, Front Office.
• When disbursing money in payment of wages, materials, taxes, plant maintenance, and other company expenses, is designated Disbursement Clerk.

• Candidates should possess relevant qualification

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including giving directions

• Candidates should possess relevant qualification.

• Plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services.

• Maintain records of goods ordered and received.
• Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales.
• Prepare and process requisitions and purchase orders for supplies and equipment.
• Control purchasing department budgets.
• Interview and hire staff, and oversee staff training.
• Review purchase order claims and contracts for conformance to company policy.

• Routine preventive maintenance comprises a significant percentage of the duties of a hotel maintenance engineer.
• Responsibilities range from changing HVAC filters to lubricating kitchen equipment to regular boiler maintenance.
• Hotel maintenance staff are also typically responsible for scheduling regular inspections of electrical equipment and/or elevators as required by state and local law, as well as working with vendors to replace old and install new equipment of all kinds.
• Hotel maintenance engineers are also responsible for making all kinds of minor mechanical, electrical, HVAC or construction-related repairs throughout the premises.
• Maintenance workers often have to refer to blueprints, diagrams and manuals in making repairs, and they also have to arrange for the pick up or delivery of the necessary parts and supplies.

• Candidates should possess relevant qualification.

• As a hotel porter, based in reception or at the porters' desk, you will often be the first person to greet guests at a hotel.
• In this job you would need customer service skills to welcome guests and see to their needs.
• You should have a smart appearance.
• You should also be physically fit, for carrying luggage.

• There aren't any specific entry requirements to get into this job, but some employers will expect you to have a good standard of general education.
• There are hospitality courses which could help you to learn some of the skills you will need.
• You may be able to get into this job through an Apprenticeship scheme.

• Determine how food should be presented, and create decorative food displays.
• Determine production schedules and staff requirements necessary to ensure timely delivery of services.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Inspect supplies, equipment, and work areas to ensure conformance to established standards.
• Instruct cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Direct the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts. May participate in cooking.

• Security is vital to the success of independent hotels and properties that are part of a larger brand.
• Guests bring valuables and important papers into their hotel rooms.
• While in-room safes help to guard guests' jewelry and money, they need to feel protected at every stage of their stay.
• And guests must be able to sleep in a hotel, unfettered by concerns of danger.

• Security guard in hotels must move around to patrol the various parts of a property.
• They check the doors and stairwells to make sure the locks are secure and no danger is lurking.
• Most hotel managers like to see the security guard in the lobby, especially when large groups arrive and during busy morning and afternoon times to provide guests with a sense of security.
• Guards must patrol outdoors as well as room hallways and activity areas, such as the pool and spa. Large properties may employ a number of guards to keep up patrols and maintain communication through radios.

• Hotel security officers respond to complaints and calls for help.
• Whether the guard hears a cry for help or is summoned by the front desk, she must be prepared to rush to a potentially dangerous scene and calm the guests or control a situation until the local police can arrive.
• Hotel security guards, like most trained security guards, typically do not carry firearms, though they may have access to weapons if necessary.

• It is typically the role of the security team to purchase, maintain and monitor security cameras, alarm systems and other electronic surveillance equipment.
• One or more security personnel may be stationed in an office where they can watch the activity captured by the cameras on television monitors.
• Working cameras are great deterrents to crime and can allow one security guard to watch numerous locations on the property simultaneously.

• The security guard on duty often is called to escort unruly patrons from the property.
• Many hotels have bars and nightclubs located on the property and count on the security guard to maintain order by directing drunks to taxis or friends for transport out of the building. Loiterers not registered at the hotel may need an escort off the property, particularly if they are harassing guests.
• Security teams may have a designated holding area in the hotel where they can detain people against whom the hotel wishes to press charges.

• Most hotels employ security guards 24 hours a day, seven days a week. Job descriptions for hotel security officers include a requirement for flexibility.
• They must be available to work set shifts and cover alternate shifts when necessary.
• After each shift, the security officer must fill in a report and communicate all activity he encountered during his working time.
• A thorough report can alert the next shift to areas that need extra attention.