Jobs
DStv Online Jobs in Nigeria, June 2015
DStv Online are the digital pioneers who marry video and technology
to bring you the best possible entertainment experience across all
platforms. The DStv Online team takes the heaps of awesome entertainment
and services that exist in the MultiChoice stable and delivers it to
customers via breakthrough technologies.
Providing a range of
services through our successful websites DStv.com, SuperSport.com and
Mnet.co.za amongst others, we also shaken things up with products such
as BoxOffice and DStv Catch Up - two of the most successful VOD services
on the African continent.
If you haven’t heard from us by 29th June, please consider your application to be unsuccessful
PR and Communications Manager
We are seeking an outgoing, energetic individual to join our team as a
PR and Communications Manager, who will implement the agreed-upon
strategies in regard to the business’ internal and external
communications, marketing, public relations, and events.
RESPONSIBILITIES
You will have a strong understanding of the industry and regulations,
and have experience in both brand and stakeholder communications.
Your job will include the following, but not be limited to:
Issue Management - Deal with crisis management by
developing and executing a strategy effectively, and will
anticipate/predict an potential issues happening by scanning the
broadcasting, internet and media environment. Develop and manage
strategic content, core messages, position papers and Q&As in
response to issues. Ensure consistency of responses to issues across the
business as well as aligning these with the business strategy.
Customer communication - Assess, evaluate and
provide input to customer communication. Develop core messages and
operational Q&As to support Customer Care with the introduction of
new customer products and services for its frontline employees.Evaluate
key customer complaints and establish trends in order to develop a
responsive communication approach.
Social media communication - Develop and manage strategy to deal with issues in all Social media. Monitor
and develop an approach to respond to blogs that are critical to the
company. Review and manage all responses on the DStv forum and ensure
that they are aligned with the business strategy and company core
messages.
Corporate positioning – For internal and external
stakeholders. You will direct and oversee the positioning of the
company as well as employee communication. Ensure that all messaging
across internal and external media platforms is consistent and in line
with business strategy.
Stakeholder management – Identify those that are
critical to business success. Plan for, and manage, an engagement
approach to strengthen relations with stakeholders. Alignment of
stakeholder engagement with business and Corporate Affairs strategy and
priorities
Media supplier management - Management of PR agency performance. Continuous
assessment, review and enhancement of media monitoring and analysis
services . Identify strategic media stories to be shared with execs
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Minimum 5 years corporate communication experience
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Understanding of Stakeholder communication and issue management strategies
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Consistent delivery of quantifiable results in stakeholder communication
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Track record of leveraging senior level relationships
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Ability to translate business understanding into communication interventions
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Strong relationship and interpersonal skills
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Client engagement
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People and supplier management.
- Knowledge and understanding of all media including social media
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Project and supplier management experience
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Knowledge and understanding of broadcasting environment
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Crisis management experience including media and employee communication
Click Here to Apply for this Position
Job Title: Social Media Manager
Summary:
We are looking for a highly motivated individual who loves and
thrives in the Social Media environment. You will be a Social media
junkie with deep knowledge of and interest in social media, including a
curiosity about latest industry trends, technology and changes. With a
can-do attitude you will be the voice of the company on social and
digital media, and will continuously generate great content, create new
ideas and campaigns, and measure how effective those ideas are.
Responsibilities:
With an innate curiosity about the latest trends, technology and
changes, your role will include the following but not be limited to:
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Constantly monitor discussions and comments on social media channels
& respond/ interact as much as possible in a very upbeat and
friendly manner
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Stay up to date with industry news
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Identify and engage with brand advocates
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Identify and engage with industry influencers
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Compile monthly reports (metrics in those reports)
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Feed social insights back into the business
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Manage and actively follow social media and other digital marketing
methods and integrate new ideas and methods into the organization's
approaches.
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Maintain FB, Twitter G+ and WeChat accounts (content & imagery & engagement)
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Maintain social media content calendar
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Proactively and creatively engage customers
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At least 3 years in Social Media Management.
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Experience working with social media tools and techniques required.
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Motivated to get involved with new projects
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Integrate as a member of hybrid teams.
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Effective listening, strong verbal and written communications skills (including grammar).
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Be a great problem solver. Know how to best communicate the company’s message on different platforms.
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Strong research skills. Know what is happening in the fast changing world of social and digital media.
- Knowledge of and experience in using web analytics tools and implementation (google analytics, Radian 6, Hootsuite, Lithium).
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Be flexible
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Have strong writing skills and attention to details in order to write effective copy in different styles.
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Be organised, creative, use initiative and be a strategic thinker with ability to multitask.
Click Here to Apply for this Position
