SLOT Systems Limited nationwide recruitment for Call Center and Customer Service Officers

SLOT Systems Limited is a household name for affordable and durable mobile phones for all levels/classes of people. We consider it necessary to fill up this need in the global information technology with emphasis in Nigeria market.
As an indigenous company, we don't just sell phones, we provide first class after sales support that is incomparable in any Western African information technology sector.

We are the leader in Mobile Telecommunications retail Company in Nigeria.

We require the services of qualified & certified candidates for our outlets to fill the position of:

Job Title: ‎Customer Call Center Officer

Locations: Abuja, Lagos, Ilorin, Oshogbo, Abeokuta, Ibadan, Uyo, Enugu, Eket, Calabar, Kano

Responsibilities

• To take responsibility by being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at All times.
• To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
• To have full knowledge and ability to access all services, including Online transactional services to help meet the individual needs of our customers..
• To update any requests made by the customers into the system to complete the task.

• OND in Mass Communication.
• 1-2 years experience.
• Good Listener.
• Fluent in English.
• Phone skills.
• Computer Literate.

• To take responsibility by being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at All times.
• To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
• To have full knowledge and ability to access all services, including Online transactional services to help meet the individual needs of our customers..
• To update any requests made by the customers into the system to complete the task.

• OND in Mass Communication.
• 1-2 years experience.
• Good Listener.
• Fluent in English.
• Phone skills.
• Computer Literate.