Vacancy for a Head of Claim in a non-banking financial institution

Fosad Consulting Limited - Our client, a non-banking financial institution is looking to recruit a qualified candidate who will amongst other things be responsible for analysing information to identify areas of risks within the claims group proportionate to the risks inherent in business activities.


We are recruiting to fill the position of:

Job Title: Head of Claim

Location: Lagos, Nigeria

Job Description

• Reviewing the register of claims and ensure all notified claims are duly registered.
• Ensuring that surveys are conducted for claims above agreed threshold
• Analysing information to identify areas of risks within the claims group proportionate to the risks inherent in business activities.
• Ensuring operational/business risks have been considered and risk management options are communicated to the Head of Risk.
• Ensuring that regulatory issues found through the claims monitoring process are properly escalated to the relevant business areas and followed up on.
• Ensuring that no ex-gratia settlement offer is made without the approval of the CEO
• Ensuring that reinsurers are promptly notified of claims above the company’s retention.
• Ensuring claims management and internal control processes are consistently applied across the claims unit.

• Bachelor's Degree in any Social Science field
• Professional Certification in Insurance
• A minimum of 7 years’ work experience in Claims and Underwriting

• Excellent Communication skills
• Advanced Financial Analysis
• Expert Presentation skills
• Expert Relationship Management
• Communication in spoken and written English
• Advanced Analytical Skills
• Advanced IT skills
• Expert Business Writing
• Advanced Negotiation Skills