Job description
Key Accountabilities
External
Customers, Prospective Customers, Government Agencies & Local Authorities
Internal
All staff employed by Sage Pastel, Sage Group of companies, Departmental heads and Directors
Focus
(Nature of interaction)
(What criteria will be used to assess performance)
Job location – Sage Software Nigeria, Ikoyi, Lagos
National travel (% time away from job location) 20%
International travel (% time away from job location) 30%
- Monitoring the day to day commercial performance of each account within a portfolio.
- Regularly liaising with existing clients to identify new business opportunities.
- Managing a range of customer projects at any one time.
- Advise on changes and trends in the marketplace and the activities of competitors.
- Assist the Marketing Executive with content of company literature and out-going correspondence collecting and signing up new case study clients.
- Undertake tasks and projects as agreed that are within jobholders experience, skills and capabilities.
- Be a self-starter and independent thinker with the aptitude to work
- Excellent time management and follow-up skills
- Ability to work independently in dynamic and fast-paced environment
- Team player with the ability to share knowledge
- Identifying new waste stream solutions to offer clients to extend our existing services.
- Progressively manage an opportunity pipeline, closing all possible opportunities to achieve a Gross Profit result in line with quarterly targets.
- Ensuring all clients understand the services on offer from Sage Pastel and other group companies.
- Upkeep of electronic records using marketing, sales and training based technologies.
- High level project management of all new contracts and services to the prescribed clients.
- Provide industry leading audit finding reports to clients via email or the online portals.
- Provide detailed information and reports to the directors of the company as and when required.
- Carry out analysis and produce reports on a monthly and as and when required basis.
- Daily liaison with other members of the team to provide information and ensure that customers receive excellent customer service and suppliers provide consistent services.
External
Customers, Prospective Customers, Government Agencies & Local Authorities
Internal
All staff employed by Sage Pastel, Sage Group of companies, Departmental heads and Directors
Focus
(Nature of interaction)
- Effective business relationships
- Ensuring all transactions are profitable and meet the Gross Profit targets required by the company.
- To achieve business Goals.
(What criteria will be used to assess performance)
- Increasing trading and retaining current trading levels with existing customers.
- Accurate record keeping.
- Successful liaison with both customers and suppliers.
- Successful management of multiple projects.
- Ideal candidates will have sound technical knowledge, with a minimum of 5 years proven sales track record.
- The successful applicant will display strong interpersonal and communication skills, specifically with a good telephone/face-to-face manner.
- SSC (WAEC)
- Degree in Business Analysis , Business Development , Marketing or Similar
- MCSE
- It is essential that the jobholder is in possession of a current driving licence, and own car.
- Cellular telephone
- Solid experience in and strong knowledge of business and business processes and the application of software within this.
- 5 years of proven and consistent success in selling enterprise software solutions and services in the mid-market segment
- Able to travel in West Africa
- Valid International Passport
- Sage Pastel Evolution PECI qualified will be an advantage.
- Experience of multiple project management
- Able to plan and prioritise as required
- Sound understanding of the commercial processes
- IT Literate
- Management skills
- Excellent communication skills
- Display commercial acumen
- Good negotiation skills
- Ability to work alone and in a team
- To have experience of successful liaisons with both customers and suppliers
- Financial awareness
- Proven track record in project management and client growth
- Evidence of achievement within a commercial environment
- Results orientated
- Fluent English
- French is an added advantage
Job location – Sage Software Nigeria, Ikoyi, Lagos
National travel (% time away from job location) 20%
International travel (% time away from job location) 30%
Additional Comments
Prepared to work additional hours as required.
Prepared to work additional hours as required.
