National Service Manager Job at Hobark International Limited (HIL)

Hobark International Limited (HIL) is an Integrated Services Company whose subsidiaries: DrillPet International Limited (DIL), Uniterm Nigeria Limited (UNL), UltiProc Nigeria Limited (UPNL),
Hobark Consultant Management Services (HCMS) and Gigasec- provide Manpower Services & Logistics Support, Drilling Operations and Consultancy Services, On/OffShore Catering Services, Drilling Rigs & Drilling Bits and Procurement Services to the Oil & Gas Industry.

We are recruiting to fill the position of:

Job Title: National Service Manager

Req I D: Req-0907
Location: Lagos

Role

• Responsible for operating an efficient service department.
• To operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relations, and accurate service records.

• To cover service networks all over Nigeria

• To establish service network according to sales network development
• Branch
• Dealer- Sales, Service, Spare parts
• Area- Mechanic, Part shops, Dealers

• Develop training curriculum and execute training of service technicians and mechanics
• Maximise productivity levels of service technicians

• Monitor all Department warranty claim submissions and requisite credits and take action as required
• Quality problem analysis
• Ensure registration
• Issue market information specific to product malfunction

• Provide high quality service for the motorcycle, marine and power products.
• Maintain a high degree of customer satisfaction

• A preferred background in motor-cycles of all engine sizes, however we would consider someone from other automobile backgrounds.
• B. Sc or HND in mechanical engineering
• Minimum of 5-10 years postgraduate experience in motor-cycle industry or associated trade
• Individuals will have good communication skills, both oral and written, and be able to work independently and be self-motivated.

• Service Operations