Sales Account Manager Job in Lagos at Forex Rally

Forex Rally is an international online broker providing highly competitive brokerage service to emerging financial economies. Services include trading and investment in Forex, commodities,
precious metals. shares, indices and other financial instruments. Forex Rally’s goal is to prioritise a seamless customer service experience to their clients who are paramount to their business. We are committed to offering clients a reliable and secure service so as to build a complete financial portfolio. Forex Rally Nigeria (FRNG Limited) is a subsidiary of Forex Rally Limited.

We are recruiting to fill the position of:

Job Title: Sales Account Manager

Location: Lagos
Industry: Forex Brokerage and Financial Markets
Start Date: Immediately
Contract Type: Permanent with 3 months probation

Duties

• Promoting Forex Rally’s financial products and services to clients via phone, emails and dedicated social media channels.
• Assisting Compliance with the processing of Know-Your-Client documentation.
• Training clients on the basics of Company’s trading systems.
• Communicating and promoting various marketing promotions to the clients through telephone and email regularly.
• Retaining existing clients and extending their lifetime value and customer satisfaction in the form of added deposits, referral leads and increase in trading activities.
• Contacting new leads via telephone or email on a daily basis to convert them into active clients.
• Developing and maintaining good relationships with prospective and existing clients ensuring they receive the highest level of service.
• Actively follow up on queries, complaints and requests of clients via telephone or email and resolving issues in a timely manner.
• Providing general information to the clients about the company and its services or promotional offers and assisting them to effectively manage their accounts.

• We provide all our employees an environment where they can be really enthusiastic and passionate about their work, innovative and creative, but also responsible and result driven.
• Whether you are a young individual at the beginning of your career, or an experienced professional seeking to move forward, we have everything you need to develop yourself in a professional and international environment.
• Our management team is always guiding each new employee and inspires them to reach their full potential. We value and respect our employees and view them as our most important asset, our present and our future.

• Highly organised, efficient and disciplined
• Self motivated and able to work independently
• Consistent professionalism and good judgement
• Excellent communication and follow up skills

• Minimum Bachelor Degree
• Knowledge of Financial Markets
• 2 years prior experience in a sales position