Ericsson Nigeria Job for a Key Account Manager

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks.
Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Ericsson is recruiting to fill the position below:

Job Title: Key Account Manager

Req ID: 115035
Location: Lagos

Job Summary

• Accountable to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
• Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

• Sales and local cost per customer(s) both cost of sales and operating expenditure.
• Secure short and long-term profitable business for Ericsson through proactive business 
• Develop long term business relations and actively contribute to making customers successful.
• Responsible from start to finish of the sales and delivery process including cash collection.
• Lead & develop high performing sales teams
• Generate profitability sales
• Ensure quality & profitability in delivery
• development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
• Responsible for consolidated customer contribution.
• Maximize customer relationships including customer satisfaction and loyalty.

• Entrepreneurial & Commercial Thinking
• Deciding & Initiating Action
• Commercial Acumen & Skills
• Consultative Selling Skills
• Negotiation & Argumentation Skills
• Persuading & Influencing
• Delivering Results & Meeting Customer Expectations
• Coping with Pressure and Set Backs
• Change & Improvement Management Skills

• Master of Business Administration, Master of Science or similar
• 7-10 years’ experience of relationship sales
• 7-10 years of experience from ICT industry
• Minimum 5 years in leadership positions