Front Desk Officer Job in Lagos at Philly & Mools, January 2015

Philly & Mools, is a privately owned company managed by certain individuals in response to the growing and vibrant auto sector in the Nigerian economy. A member of the Philly and Mools Group,
the automobile company has been able to achieve this by selling new cars and first class imported used cars which represent our passion for quality, character and a combination of strength and style in the execution of our sales.

Philly & Mools is recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Job Description

• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization, clients and customers.

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize conference and meeting room bookings
• Co-ordinate meetings and organize catering
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Direct persons to correct destination
• Deal with queries from the public and clients
• Ensure knowledge of staff movements in and out of organization
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Receive and sort mail and deliveries

• 1-2 years' experience in relevant field
• Knowledge of customer service principles and practices
• Keyboard skills
• Ability to work a switchboard
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application

• Verbal and written communication skills
• Professional personal presentation
• Attention to detail
• Initiative
• Reliability
• Stress tolerance
• Customer service orientation
• Information management
• Organizing and planning