Graduate Jobs in Lagos at White Soul Motors Limited, January 2016

White Soul Motors Limited, incorporated in 1996 is a leading importer, distributor and marketer of various brands of brand new and very clean foreign used vehicles.

White Soul Motors Limited is recruiting to fill the position of:

Job Title: IT Support Officer

Location: Lagos

Duties

• IT technical support officer is responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff through a series of actions, by training to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with staff and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.

• A Bachelor's Degree/HND in Computer Science or a related degree in the IT field is highly desirable.

• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming is an advantage.
• The ability to tell when something is wrong or is likely to go wrong.

• Welcomes visitors by greeting them, in person or over the telephone; responding or referring inquiries.
• Directs visitors to appropriate employee or department by passing adequate instructions to the visitor.
• Maintains absolute control in and around reception area. Being responsible for maintaining vehicle register book, car key collection, logbook and staff movement logbook.
• Receiving and making calls and directing same to the appropriate extension.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains work continuity among team by documenting and communicating actions, irregularities, and continuing needs.
• Receiving mails and other related documents on behalf of the company and the Chairman.
• Filling all correspondence, periodic rearrangement of file if need arises.
• Track goods on transit through bill of lading to ascertain estimated time of arrival (ETA) and also to invite clearing agent for collection.
• Work in collaboration with the Operation Manager to monitor and ensure speedy delivery of cars for every BOL given to an agent.
• Maintaining and updating customer’s database.
• Endeavor to be involved in all unit responsibilities

• To plan and carry out direct marketing and sales activities, maintain and sustain customer relationship and develop customers’ data base of the organisation in accordance with agreed business plans.

• To promote company’s products by marketing and direct sales persuading the targeted audience to purchase their products.
• Manage and control the relationship between products and target audience.
• To develop marketing plans strategies and tactics to produce satisfactory result according to their target.
• Maintaining and updating customer database with full customer information such as name, phone contact, e-mail and address.
• Liaising with existing customers and organisation partners for customers’ retention and loyalty.
• Managing the production of marketing materials including flyers, newsletter, flyers, e-newsletters and DVDs.
• Arranging for effective distribution of marketing materials to the actual targeted audience.
• To carry out marketing research and follow up market trend such as customer questionnaires and focus groups;
• Advise the management on market behaviour and provide solution where necessary.
• To bring up daily, weekly and monthly marketing activities and report in a comprehensive manner showing all activities that took place during the month.
• Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign;
• Organizing and attending events such as conferences, seminars, receptions and exhibitions, sourcing and securing sponsorship.
• Managing budgets, evaluating marketing campaigns and monitoring competitor activity.

• 2-5 experience preferable in automobile sales and marketing.
• Ex-bankers are encouraged to apply for this position.

• Female preferable.
• B.Sc/HND in Marketing or Business Administration
• With 1-2 years of experience in Sales or Marketing.