Jobs
Project Delivery Manager West Africa Vacancy at Nairtime
Nairtime is the largest provider
of Airtime Credit Services in the African and Middle East region. We
power XtraTime for MTN in Nigeria, Ghana, Benin, Zambia, Uganda and
Afghanistan. We perform millions of transactions daily, enabling
subscribers to communicate always and Mobile Operators to increase their
airtime revenues.
Our innovative Intelligence Risk Profiler
keeps defaults and service churn at an absolute minimum and facilitates
the introduction of advanced solutions for SMS, Data, VAS and
Hybrid-Postpaid bundles.
Nairtime is a member of the Channel
IT Group, an international Telecom Services & Supplies company and a
market leader in Mobile Network Infrastructure, Airtime Credit Services
and Mobile Value Added Services.
Job Title: Project Delivery Manager West Africa
The company is looking for an experienced Project Delivery Manager
who will support all ongoing management and delivery of internal and
external client projects within the telecommunication industry. He / She
will ensure high-quality deliverables and best customer satisfaction
within time and budget. The Project Delivery Manager is expected to
travel extensively.
Major Responsibilities include but are not limited to:
- Take
full ownership of the project from specification gathering to delivery
in accordance with the Prince2 and ITIL best practices
- Interaction with tier 1 & 2 Mobile Network Operators for scope definition and Business Processes Management
- Governance
of the whole project including tasks delivered by the different MNO's
teams (IT, CRM, Revenue Assurance...etc) and third party vendors, issue
and risk monitoring for weekly reporting to stakeholders and change
management
- Clear and accurate reporting to all stakeholders throughout the project, monitoring progress against the project plan
- Maintenance of resource plans, identification of resource gaps and formulation of mitigation plans
- Build
and maintain strong relationships with key internal and external
stakeholders (account manager, product manager, IT teams, client
PMO...etc)
- Management of quality assurance and product testing, ensuring a high customer satisfaction
- Ensuring best practices are enforced for the development of the company's products and other IT Services.
- Mentoring and participating in the development of the service delivery team
- First-line Technical troubleshooting
Desired Skills and Experience:
The ideal candidate must meet the following:
- At
least 5 years experience in Project Delivery Management in the
telecommunications & IT sectors. Experience in system integration
in BSS/OSS areas such as Billing, CRM, Revenue Assurance, mediation etc
is advantageous
- Good understanding of networks
- Bachelor's or Master's Degree in Engineering, Information Technology, Telecommunications or any related course
- PMP and ITIL Certification is a big advantage
- Proven track record in delivering complex projects to tier 1 & 2 MNOs in accordance with the Prince2 and ITIL requirements
- Very strong analytical skills and excellent command in both written and verbal communication
- Attitude to deliver with quality on time. Client-centric and result-oriented individual
- Possesses multi-tasking, planning and organizational skills on tactical and strategic levels
- Good command of the English language.
- Willingness to travel up to 100% during project implementation phases
How to Apply
Interested and qualified candidates should
Click Here to Apply
