Claims Officer Job in a leading Insurance Company in Nigeria

Sloane and Carter - Our Client, a leading Insurance Company in Nigeria, is looking to fill the role below to Undertake physical inspection of reported claims; analyse claims data and policy documents to determine the extent of the company’s liability.
Sloane and Carter is recruiting to fill the position of:

Job Title: Claims Officer

Location: Lagos

Responsibilities

• Register notification of claims into claims Register, open file and allocate claim number.
• Extract relevant information on the risks covered from the underwriting file and document such in the claims file.
• Acknowledge claim notification and request for claims substantiating document from claimant/broker to ensure accurate and complete information on claims.
• Raise credit note on claimant where premium outstanding.
• Follow-up and collect recoveries and salvage from negligent third party or insurer to reduce claims outlay before cheques for payment are released.
• Prepare cheque requisition to pay claimants, co-insurers, solicitors and other professionals.
• Verify correctness of values on claims cheque and dispatch to claimant/broker.
• Register all approved claims cheques into Settled claims Register.
• Send copies of loss adjusters reports to co-insurers and collate opinions on their recommendations.
• Book appointment with claimants/brokers to arrange for physical inspection of claims
• Undertake physical inspection and investigation to ascertain validity of report claims.
• Write report on inspection and investigation containing findings and recommendation for minimizing effect of claims settlement on the company
• Interpret policy wording, analyse and adjust claims to determine the extent of company’s liability and make recommendations to the Team Leader
• Any other duty as assigned by Unit Head.

• Bachelor's Degree

• Minimum of 2-3 years working experience in similar capacity.