British High Commission (BHC) Graduate recruitment in Abuja, March 12th 2016

The British Government is an inclusive and diversity-friendly employer. 
We value difference, promote equality and challenge discrimination,
enhancing our organisational capability.
We welcome and encourage
applications from people of all backgrounds. We do not discriminate on
the basis of disability, race, colour, ethnicity, gender, religion,
sexual orientation, age, veteran status or other category protected by
law. We promote family-friendly flexible working opportunities, where
operational and security needs allow.

British High Commission (BHC) is recruiting to fill the position below:

Job Title: Entry Clearance Assistant – Team Leader
Location:
Abuja
Job Category: Other British Government Departments (Partners across Government, including UK Visas)
Job Subcategory: UKVI (UK Visas and Immigration)
Grade: A2 (L)
Type of Position: Fixed Term
Duration of Post: 12 months

Job Description (Roles and Responsibilities)

  • Line management of 5 grade A1(L) staff
  • Team Leader of the Customer Care and Registry Unit
  • Management of the different aspects of this team including:
    • Escalations
    • Correspondence
    • IHS (payments and refunds)
    • Provide daily statistical data to the Operations Manager
    • Ensure the smooth running of the CCU / Registry teams
    • Management of JRs and PAPs
    • File Management
    • Appeals
    • ARs

Essential Qualifications and Experience

  • Previous experience of working within a visa section
  • Microsoft Office package
  • Customer service experience preferable

Required competencies:

  • Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Managing a Quality Service, Delivering at Pace.

Additional Information:

  • Employees recruited locally by the British High Commission in
    Abuja are subject to Terms and Conditions of Service according to local
    employment law in Nigeria.
  • Reference checking and security clearances will be conducted.
  • Any questions you may have about this position will only be answered during interview, should you be invited.
  • Employees who are not eligible to pay local income tax: e.g.
    certain third-country nationals and spouses/partners of UK diplomats
    will have their salaries abated by an equivalent amount.

Remuneration
Starting monthly salary (N360,778)

Application Deadline 18th March, 2016.

Start Date 1st April, 2016. 

Interested and qualified candidates should:
Click here to apply for this Position

Job Title: Entry Clearance Officer
Ref.: 05/16 ABJ
Location: Abuja, Nigeria
Grade: B3 (L)
Job type: Permanent

Job Description (Roles and Responsibilities)
The main duties will include:

  • Assessing visa applications in a fair, objective and courteous  manner.
  • Making quick and pragmatic decisions to issue and refuse visas
    in accordance with the Immigration Rules, and within agreed time-scales.
  • Dealing with correspondence and other enquiries from applicants,
    sponsors and members of the public. Preparing well-presented and
    accurate replies, written in plain English, within target times.
  • Preparing written statements and paperwork related to the
    appeals process, and making sure that they are also well presented and
    accurate.
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Desirable Qualifications and Experience.
Previous experience as an Entry Clearance Officer
Essential qualifications and experience:

  • We are looking for a candidate who meets the criteria listed
    below with good oral and written communication skills. In particular,
    the successful candidate should be able to work quickly and accurately,
    often under pressure, have a positive approach to tackling problems and a
    willingness to take on new tasks.
  • Previous experience of working within a visa section or other
    office environment is strongly preferred, and good keyboard skills and
    familiarity with computers and software packages (notably MS Word, Excel
    and straightforward databases) are essential for the role.
  • Good communication with excellent spoken and written English.
  • Computer literacy with accurate typing skills of at least 25 words per minute.
  • The ability to remain customer focused, polite and courteous under pressure.
  • The ability to work quickly and reliably with little supervision to meet challenging targets.
  • The capability of making quick decisions, in accordance with set
    rules and the ability to show that these decisions are fair and just.
  • Ability to work well under pressure.
  • Excellent team players – this is an all for one, and one for all environment.
  • Flexibility and a positive attitude to working in a forward
    thinking, modern and motivated department, which is working at the
    forefront of visa work. We are committed to improving standards and
    procedures – and we are looking for like-minded employees.
  • To effectively represent the Visa Section, the British High Commission, and the UK Government as a whole.

Required Competencies

  • Seeing the Big Picture, Making Effective Decisions, Leading and
    Communicating, Collaborating and Partnering, Managing a Quality Service,
    Delivering at Pace.

Starting monthly salary
N 493, 126

Start Date  1st May, 2016.

Application Deadline  25th March, 2016.

Interested and qualified candidates should:
Click here to apply for this Position

Job Title: Transport Manager
Ref.: 06/16 ABJ
Location: Abuja, Nigeria
Grade: B3 (L)
Job type: Permanent

Job Description (Roles and Responsibilities) 

  • Plan,  organise and direct the administration of the British
    High Commissions   transport requirements, staff duty rosters including
    fleet management and   deployment.
  • Effective   and efficient management of all resources; vehicle replacements,servicing,  spares and fuel stocks.
  • Manageand supervise a group of transport co-ordinators,
    mechanics and other  support staff employed in the transport team in
    addition to a combined pool of 30+ drivers.
  • Prepare and monitor annual/quarterly budgets for the transport
    team, prudentlymanaging, authorising, recording and regularly reporting
    on all  expenditure.
  • Close supervision  of the official pool of vehicles, ensuring
    valid documentation, proper maintenance, driver competence and adherence
    to health, safety andsecurity regulations.
  • Central point  of contact for liaising and communicating with
    various customers, internaland external partners (including the Nigeria
    Police, FRSC, DFID, BDHC  Lagos, British Council, etc) on all transport
    related matters. 
  • Plan and co-ordinate logistical arrangements for VIP visits and up-country journeys. 
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Desirable Qualifications and Experience 

  • Relevant educational qualifications (University Degree, HND or Professional Certificates)
  • Familiar with the Nigerian transport system and the Abuja road networks
  • Possess a valid drivers licence

Essential qualifications and experience:

  • Previous experience in Transport or Logistical Management
  • Experience of managing a large team to deliver a quality service in a high pressure   environment
  • A good command of English language – both verbally and in writing .
  • Flexible approach to problem solving with an ability to think on their feet
  • Demsontrate good interpersonal skills
  • A self starter able to work with minimal supervision
  • Good organisational skills – capable of working quickly and accurately
  • Budgeting and financial management experience
  • Proficient use of Microsoft Office tools.

Required Competencies 

  • Making Effective Decisions, Leading and Communicating,
    Collaborating and Partnering, Managing a Quality Service, Delivering at
    Pace.

Remuneration
N 493,126 monthly

Application Deadline 
22nd March, 2016.

Start Date  1st May, 2016.

Interested and qualified candidates should:
Click here to apply for this Position

Note

  • To apply please attach CV and a cover letter as one document
  • Employees recruited locally by the British High Commission in
    Nigeria are subject to Terms and Conditions of Service according to
    local employment law in Country.
  • Employees who are not eligible to pay local income tax: e.g.
    certain third-country nationals and spouses/partners of UK diplomats
    will have their salaries abated by an equivalent amount.
  • Reference checking and security clearances will be conducted.
  • Any questions you may have about this position will only be answered during interview, should you be invited.

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