Jobs
Pfizer Nigeria Graduate recruitment, March 2016
Pfizer Nigeria - Good health is vital to all of us, and finding sustainable
solutions to the most pressing health care challenges of our world
cannot wait. That's why we at Pfizer are committed to applying
science and our global resources to improve health and well-being
at every stage of life.
We strive to provide access to safe,
effective and affordable medicines and related health care services
to the people who need them.
Pfizer Nigeria is recruiting to fill the position of:
Job Title: Medical Representative
Job ID: 1029201
Location: Benin
Full-Time: Regular
Role Purpose
- Jobs at this level work with some support from manager/colleagues/field trainers.
- They are competent at planning and organising so as to meet business plan objectives.
- Some involvement in project work may be required.
Key Accountabilities
Performance Measures:
- Promote products to designated customers in order to achieve territory plan objectives.
Product Promotion & Sales:
- Effective selling skills.
- Achievement of territory plan objectives.
- Call rate
- Coverage and frequency.
- Market Share cf National Average
- Change in Market Share cf National Average.
- % growth in Market Share cf National Average.
- Special event’ meetings.
- Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.
Customer Relations:
- Customer rapport.
- Coverage and frequency.
- Up to date customer records.
- Development of key opinion leaders.
- Hospital referral patterns.
- Distributor information and support
- Coordination with distributor reps to ensure timely pick up and supplies of orders from customers.
- Timely response to customer queries on product / medical information and other activities relating to company and own duties.
- Diagnosis of situation of territory e.g. local politics, PCG’s,
local initiatives leading to subsequent design and implementation of
territory business plan to achieve business objectives.
Business Planning and Management:
- Production of workable business plan with objectives.
- Business plan implemented/updated as necessary.
- Achievement of objectives outlined in plan.
- Demonstration that territory knowledge has been acted on.
- Feedback to Team and Head Office of relevant competitor activity or local issues to ensure appropriate action can be taken.
Market Intelligence:
- Competitor knowledge/activities and products, campaigns - key issues identified and fed back.
- Local situations are known e.g. political, formularies, budgets, PCG’s, new developments.
- Parallel trade and fakes report in line with the agreed standards and time lines to the regulatory department.
- Adverse event monitoring and reports.
- Liaise with territory team members to share information,
motivate and support team members and therefore contribute to the
generation and delivery of the business plan.
Teamwork:
- Team rapport.
- Achievement of shared business plan objectives.
- Feedback - team members, trainer, manager (giving & receiving).
- Effective communication.
- Sharing of appropriate information.
- Good territory management e.g. sharing/exchanging meetings and appointments.
- Taking on territory team responsibility e.g. minutes at meetings.
- Assistance of new reps to gain quick knowledge of processes and
market dynamics as well as reports during the period of field training.
- Proactively implement/update personal development plan in order
to develop self further within current role or prepare for any future
roles.
Self Development:
- Development of skills, knowledge and competency.
- Receiving and act on feedback from team members, trainer, managers.
- Commit to improvement in It skills through active sharing and
learning from other colleagues and supervisors to enhance timely
responses to feedbacks and completion of online quizzes and training as
required while minimizing inappropriate usage of company laptop and
accessories.
- Good driving skills and adherence to traffic rules to limit
cases of vehicle accidents or incidents and maximize maintenance costs.
- Ensure territory and administrative systems/processes are
maintained and updated to ensure an accurate record of territory is
available at all times.
Administrative Systems:
- Accurate, timely reports.
- Expenses submitted on time.
- Weekly monthly itinerary and clinical meeting plans and preapproval forms.
- Up to date territory records.
- Computer literacy e.g. Power point, Excel, Word, outlook etc.
- Maintain any company equipment in representatives care.
Company Equipment/Materials:
- State of car.
- Orderly boot stocked with correct items.
- Security - computer/literature not on display in the car.
- Equipment maintained in good working order.
- Condition of returned equipment.
Skills, Knowledge; Qualifications & Experience
- Bachelor's Degree in Biological Sciences; preferably Pharmacy or Medicine.
- Promoted product knowledge.
- Knowledge of relevant therapeutic areas.
- Basic Information Technology [I T] Knowledge.
- Basic selling skills.
Key Competencies:
Competencies
- Impact and Influence (3) - Takes actions to persuade.
- Honesty and Consistency (3) - Takes actions which are consistent with Values and Beliefs.
- Teamwork and Co-operation (3) - Solicits input from other teams.
- Planning and Prioritising (3) - Makes monthly/quarterly plans.
- Initiative (3) - Thinks and acts ahead.
- Interpersonal sensitivity (2) - Listens to what people say.
- Flexibility (2) - Changes tasks willingly.
- Drive for results (2) - Takes action to achieve goals or targets.
Job Title: Medical Representative- Lagos
Job ID: 1029201
Location: Lagos
Full-Time: Regular
Role Purpose
- Jobs at this level work with some support from manager/colleagues/field trainers.
- They are competent at planning and organising so as to meet business plan objectives.
- Some involvement in project work may be required.
Key Accountabilities
Performance Measures:
- Promote products to designated customers in order to achieve territory plan objectives.
Product Promotion & Sales:
- Effective selling skills.
- Achievement of territory plan objectives.
- Call rate
- Coverage and frequency.
- Market Share cf National Average
- Change in Market Share cf National Average.
- % growth in Market Share cf National Average.
- Special event’ meetings.
- Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.
Customer Relations:
- Customer rapport.
- Coverage and frequency.
- Up to date customer records.
- Development of key opinion leaders.
- Hospital referral patterns.
- Distributor information and support
- Coordination with distributor reps to ensure timely pick up and supplies of orders from customers.
- Timely response to customer queries on product / medical information and other activities relating to company and own duties.
- Diagnosis of situation of territory e.g. local politics, PCG’s,
local initiatives leading to subsequent design and implementation of
territory business plan to achieve business objectives.
Business Planning and Management:
- Production of workable business plan with objectives.
- Business plan implemented/updated as necessary.
- Achievement of objectives outlined in plan.
- Demonstration that territory knowledge has been acted on.
- Feedback to Team and Head Office of relevant competitor activity or local issues to ensure appropriate action can be taken.
Market Intelligence:
- Competitor knowledge/activities and products, campaigns - key issues identified and fed back.
- Local situations are known e.g. political, formularies, budgets, PCG’s, new developments.
- Parallel trade and fakes report in line with the agreed standards and time lines to the regulatory department.
- Adverse event monitoring and reports.
- Liaise with territory team members to share information,
motivate and support team members and therefore contribute to the
generation and delivery of the business plan.
Teamwork:
- Team rapport.
- Achievement of shared business plan objectives.
- Feedback - team members, trainer, manager (giving & receiving).
- Effective communication.
- Sharing of appropriate information.
- Good territory management e.g. sharing/exchanging meetings and appointments.
- Taking on territory team responsibility e.g. minutes at meetings.
- Assistance of new reps to gain quick knowledge of processes and
market dynamics as well as reports during the period of field training.
- Proactively implement/update personal development plan in order
to develop self further within current role or prepare for any future
roles.
Self Development:
- Development of skills, knowledge and competency.
- Receiving and act on feedback from team members, trainer, managers.
- Commit to improvement in It skills through active sharing and
learning from other colleagues and supervisors to enhance timely
responses to feedbacks and completion of online quizzes and training as
required while minimizing inappropriate usage of company laptop and
accessories.
- Good driving skills and adherence to traffic rules to limit
cases of vehicle accidents or incidents and maximize maintenance costs.
- Ensure territory and administrative systems/processes are
maintained and updated to ensure an accurate record of territory is
available at all times.
Administrative Systems:
- Accurate, timely reports.
- Expenses submitted on time.
- Weekly monthly itinerary and clinical meeting plans and pre-approval forms.
- Up to date territory records.
- Computer literacy e.g. Power point, Excel, Word, outlook etc.
- Maintain any company equipment in representatives care.
Company Equipment/Materials:
- State of car.
- Orderly boot stocked with correct items.
- Security - computer/literature not on display in the car.
- Equipment maintained in good working order.
- Condition of returned equipment.
Skills, Knowledge; Qualifications & Experience
- Bachelor's Degree in Biological Sciences; preferably Pharmacy or Medicine.
- Promoted product knowledge.
- Knowledge of relevant therapeutic areas.
- Basic Information Technology [I T] Knowledge.
- Basic selling skills.
Key Competencies:
Competencies
- Impact and Influence (3) - Takes actions to persuade.
- Honesty and Consistency (3) - Takes actions which are consistent with Values and Beliefs.
- Teamwork and Co-operation (3) - Solicits input from other teams.
- Planning and Prioritising (3) - Makes monthly/quarterly plans.
- Initiative (3) - Thinks and acts ahead.
- Interpersonal sensitivity (2) - Listens to what people say.
- Flexibility (2) - Changes tasks willingly.
- Drive for results (2) - Takes action to achieve goals or targets.
Job Title: Trade Marketing Lead
Job ID: 1028229
Location: Lagos
Division: Marketing
Business Unit/Line: GEP
Reports to position title: Marketing Director NEAR
Full-Time: Regular
Position Summary
The Trade marketing Lead acts as "Change Agent" and will be responsible for the following:
- Identify local strategic opportunities and challenges for retail/trade marketing
- Collaborate closely with Country Portfolio Leads (CPL) to
include retail chapter for brand plans and develop brand/Therapeutic
Area (TA) strategies
- Develop trade marketing tactics and programs
- Collaborate with Retail & Distribution Manager to ensure brilliant execution of trade marketing tactics and programs
- Act as change agent for retail in NEAR markets, master the “retail/trade marketing communication” to ensure full transparency
Position Responsibilities
- Be the "Change Agent" for NEAR countries: ensure capability
build-up and targeted service to achieve strategic retail objectives in
the region
- Convince countries of the opportunities of trade marketing at
point of Sale and drive NEAR trade marketing strategies and tactics
- Focus on Top 5 markets but support markets according to their individual need, provide trade marketing material/training etc.
- Support NEAR in developing retail chapters for country and brand Operating plans
- Collaborate with regional and country stakeholders to embed “success in retail”
- Align with regional team on regional/local retail opportunities/challenges, set priorities
- Collaborate with CPL to influence inclusion of trade marketing
as a growth driver for main T.A (Cardiovascular, Pain , Anti-infective
and Men & Women/ Specialty).
- Collaborate with sales managers and commercial team to execute
trade marketing programs at the point of sales and generate
insights/analysis from implementation
- Collect market level insight and share knowledge with Retail center
- Consolidate market insights, develop market-specific solutions (share best practices)
- Track results of trade marketing programs and capability build-up
- Track individual program & tactic/market performance and its evolution
- Monitor capability development in markets, support via coaching and track progression
- Develop quality relationships and insights with new and existing customers – be “customer obsessed”
Organizational Relationships:
- Report to Marketing Director
- Provide insights on NEAR trade marketing reality
- Be accountable for execution of agreed programs & tactics and responsible for budget allocated
- Alignment on business priorities, trends and challenges
- Trade marketing Lead to provide strategic advice and coaching with regards to “trade marketing” issues
- Ensure effective alignment with Customer Service Colleagues – “one retail team”
- Align on roles and responsibilities, i.e. focus on sell-out and sell-in
- Fine-tune retail chapter in brand plans: Collaborate with CPL
- Align on strategic priorities in NEAR : focus on defined top markets and key retail personality brands
- Provide promotional materials to be expedited in NEAR markets
- Ensure execution of retail programs, foster local retail
creativity: collaborate with CPLs and Retail & Distribution Manager.
- Facilitate tracking of performance
- Instill a retail KPI mindset in the relevant teams/for relevant brands, i.e. add these KPIs to their performance judgment
- Based on defined retail KPIs (switch, Numeric Distribution and
Weighted Distribution) - monitor and interpret results and take action
- Advance local capabilities are being built-up
- In collaboration with Global Commercial Operation and Customer
Service Colleagues, develop, offer and implement necessary training to
enhance “retail capabilities”
Education and Experience
- Education: First degree required; MBA an advantage
- Pharmaceutical or FMCG industry experience within the area of Marketing or Trade Development
- 5-10 years relevant trade/customer marketing experience that can be applied in the Pharmaceutical Industry
- Trade marketing expertise in independent channels beneficial
- Experience in large organizations and highly regulated industries
- Experience in influencing without direct/formal authority
- Experience in cross-cultural environments, flexibly adapts
Technical Skills Requirements:
- Strong collaborator, strong Customer Relationship management
- Analytical ability and skilled in Excel
- Business Acumen: Budget management, strong analytical/financial
skill set (e.g. development of financial business cases), strategic
thinking
- Project management skills: Identifies best practices and
prioritizes need for action (focus on critical/value-generating
projects)
- Flexibility in managing time zone differences in region and travel requests
- Clear understanding of channel economics
How to Apply
Interested and qualified candidate should:
Click here to apply
Note: When the page opens, enter the
Job Opening ID (eg: 1029203) in the Job ID Box, and click
"Search"
Application Deadline 29th March, 2016.
