- Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues.
- Would have to gain in-depth operational knowledge of OnMobile products and diagnose/fix most of the issues and complaints with minimal support from the Product team.
- Will be responsible for system deployment, Integration testing and UAT for the new product deployments.
- Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup, Reporting, Release management, Testing, CDR, reconciliation).
- Requirements gathering and communication to stakeholders
- Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues.
- Working knowledge of telecom/GSM concepts and understanding of solutions/products in telecom space.
- In depth knowledge of Linux OS or worked as system administrator on the same platform for 1 year+.
- Basic knowledge of ‘Networking’, IP routing, switch configuration, Firewall configuration etc. CCNA/CCNP would be an added advantage.
- Experience in Database, backup, Product Support, Production Support/Application Support
- Exposure to VAS industry would be an added advantage
- Good communication skills
- Good problem solving skills
How to Apply
Interested and qualified candidates should Click Here to Apply
