Job for a Workshop Coordinator in a Fabrication and Civil Works Company

Productive People Limited - Our client is a leading solution provider and a preferred partner in the electrical, mechanical, steel fabrication and general civil works in the region.
They are recruiting to fill the following job position:


Job Title:  Workshop Coordinator

Key Accountabilities:

• •Responsible for job allocation and job flow in the workshop including job scheduling
• and labour allocation for day to day operations.
• •Act as a technical adviser on key projects and other areas of the business as requested.
• •Work with the Director - Operations to respond to client’s requests
• for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
• •Identify client’s needs and explain/demonstrate AMS's services to them, which may involve technical descriptions of products and the way they may be used.
• •Receive and review feedback from customers and follow up to ensure customer satisfaction.
• •Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
• •Develop and implement systems to record, file and store information pertaining to client inquiries.
• •Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
• •Ensure supplies are ordered for each job.
• •Assist with quoting, project management, materials purchasing and quality checks.
• •Ensure correct job numbers are used and that time records are correct.
• •Provide oversight and check job estimates.
• •Manage inward goods, checking quantities, dispatching goods and receipting invoices
• •Regularly report progress on each job and quickly communicate delays or concerns with the Director - Operations. Report on manpower overruns or shortfalls.
• •Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
• •Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
• •Promote a Health and Safety culture within the business.

• •Engineering Trade Qualification preferably Electrical and Mechanical Engineering Experience in GENERATOR OPERATIONS
• •Strong interpersonal skills
• •Ability to work with people at various levels from shop floor to senior management
• •Can look beyond the initial customer enquiry and identify other business
• opportunities
• •CAD drawing skills are an advantage but not essential
• •Project management experience
• •People management skills
• •Computer literacy with Microsoft Office including Outlook, Word and Excel
• •Quality and productivity focused