Administrative Manager Job in Lagos at Pier One Explorer

Pier One Explorer is committed to providing world-class, personal,
consistent, and professional travel management services that WOW our
customers. We are people-centric, service focused, and technology
driven.

Pier One Explorer is recruiting to fill the position below:

Job Title: Administrative Manager
Location:
Lagos
Job Description

  • Manage branch administration, including branch facilities and
    provide administrative support as needed for the Complex Admin Manager
    (e.g., HR processes, facilities, P&L, technology liaison, new
    employee on-boarding,disaster recovery, etc.).
  • May perform delegated supervision functions and approvals for
    the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as
    delegated approvals and authorizations.
  • Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors.
  • Support and drive strategic firm initiatives.
  • Partner with Complex Administrative Manager and Home Office to address any management or staffing issues.
  • Recruit, select, on board, train and manage administrative
    support staff (e.g., CSAs, BOAs) in your location and may manage
    administrative support team in Associate branches where no Admin Manager
    is present.
  • Conduct performance reviews and make personnel decisions such as
    compensation and promotions of administrative support staff in
    accordance with firm policy.
  • Coach and educate all employees on administrative policies and procedures.
  • Implement service excellence standards, including coaching and
    educating administrative support staff on the Client Experience best
    practices.

Requirements

  • 3 years of experience with a leading financial institution.
  • Relevant management experience in branch operations.
  • High School Diploma or equivalent required; College Degree recommended.

Leadership Skills:

  • Judgment and decision-making.
  • Working in partnership.
  • Leverages resources and delegates effectively.
  • Creates a positive branch business culture.
  • Managing and developing people.
  • Drive and commitment.
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How to Apply
Interested and qualified candidates should send their CV’s to: info@pieroneexplorers.com

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