The British Council is the world’s leading cultural relations
organization and creates opportunities for people in the UK and
worldwide to understand each other, to work together and learn from one
another. We see this as crucial to building secure, more prosperous
and sustainable futures for us all.
We build trust and understanding
between different countries and cultures and develop strong
international links that are of benefit to people in Britain and the
rest of the world.
British Council is recruiting to fill the below position of:
Job Title: Programme Manager
Location: Lagos (although Abuja will be considered if the preferred candidate is in Abuja)
Directorate or Region: Sub Saharan Africa (Nigeria)
Pay Band: 7
Reports to: Director, Arts
Duration of job: Fixed Term (One Year)
Purpose of Job
- Working with Director Programme and Business Unit Director(s),
successfully lead delivery of a programme portfolio through oversight of
project management team and processes, coordination across the various
projects and the management of interdependencies.
Context and Environment
The British Council creates international opportunities for the people
of the UK and other countries and builds trust between them worldwide.
Our work is spread across works three strategic business areas as follows:
- Education and Society.
Programme development, management , evaluation and reporting:
- Work with Business Unit Director , Director Programmes,
specialists from the Regional team or HQ, Project Managers and project
partners to develop effective project management plans for the
programmes portfolio that will achieve project targets within the time
- Support commissioning and developing of new projects by
organising visit programmes and other research and development
- Lead project team to deliver projects in portfolio to budget,
time and quality standards, ensuring logistical efficiency of programme
- Lead responsibility for ensuring project management information is up to date at all times
- Ensure targets (financial and non-financial) in place for
programme area of responsibility and provide overall monitoring against
- Lead responsibility for ensuring project reports are completed
on time by project managers and to the quality standards expected,
- Lead responsibility for managing outsourced evaluations, reporting to Director of the Business Unit
Contract and Account Management:
- Prepare contracts for all partnerships ensuring they capture all
elements of the partnerships and outline clearly all partner
responsibilities and benefits following established corporate templates
- As part of Country stakeholder management processed ensure the
maintainance and updates of the CRM database of contacts, recording
contacts/ leads and outcomes of meetings , ensuring follow up action is
carried out in a timely and efficient manner; Monitor contract records
management by project managers to ensure up to date at all times
- Provide guidance to project managers in external official
written communications with partners, officials, and consultants,
ensuring British Council standards on external communications are upheld
- Provide guidance to project managers in the contracting of
project contractors, consultants and suppliers ensuring they clearly
capture all roles and responsibilities following established corporate
templates and guidance issued.
- Quality review all contracts before signature
- Provide guidance to project managers on managing contracts of suppliers, partners, contractors and consultants
Equality, diversity and inclusion and Child Protection Standards:
- Ensure that programme delivery, training events and activity are
appropriately screened, including conflict sensitivity screening, and
reflect British Council EDI policy
- Lead on programme reporting portfolio managed for British Council Diversity Assessment Framework
- Ensure that child protection policy and standards are followed
and maintained for all relevant projects, including the training of
partners in child protection standards
- Support project managers to develop and disseminate case
studies, reports and impact stories for external and internal
communication channels including digital and print media.
- Write articles and stories which demonstrate our impact and knowledge for internal and external publication
- Work collaboratively with colleagues across the Programmes team
to share intelligence and opportunity that creates added benefit to
project partners and contacts
Team Leadership and Management:
- Demonstrate effective leadership of programme team managed and
ensure that line management of staff is to British Council standards.
- Coach, Mentor and support team.
- Model appropriate leadership styles and British Council
behaviours and ensure that staff work in alignment with the British
Council Values at all times
- Responsible for ensuring effective management of programme
budgets by project managers including internal monthly reporting on
budget performance and external reporting on budget performance to the
requirements set by funders, partners and clients
- Responsible for preparing ad hoc or scheduled financial reports as required
- Responsible for ensuring procurement by project managers is in
accordance with established corporate policies and processes and
processes are appropriately documented and retained
- Responsible for ensuring that risk is managed appropriately across programme portfolio managed
- Responsible for maintaining and updating project risk registers for programme managed
- Convene regular project risk review meetings with the project staff and escalate risks as appropriate
- Ensure dissemination of risk management standards to programme partners
Key Internal Relationships:
- Country Director Nigeria, Director Programmes, Business Unit
Directors, Partnerships Manager, Programme Manager Society, Nigeria
Programme Management Team, Nigeria Marketing and Communications team,
Nigeria Finance team, wider BC Nigeria programmes team.
Key External Relationships:
- Support Business Unit Director to develop and manage
relationships with key government and private sector stakeholders,
development organisations, funders, donors and partners.
- Maintain relationships with project partners and stakeholders
- Ensure the highest standards of customer care are applied to our audiences and participants at our events and on our programmes
Other important features or requirements of the job:
- Operational project work requires occasional work outside
conditioned hours, for example in the evenings or at weekends. TOIL
should be agreed with the line manager in advance to maintain an
adequate work-life balance.
- The post-holder may also be required to travel to various
project activity locations and internationally on BC business and should
therefore hold valid travel documents.
- Training may be required for certain aspects of the job such as using SAP.
- Connecting With Others (most demanding)
- Working Together (more demanding)
- Being Accountable (most demanding)
- Making It Happen (most demanding)
Other behaviours needed for the job but not evaluated at interview:
- Shaping the future (more demanding)
- Creating a shared purpose (more demanding)
Skills and Knowledge
- Programme Management including financial management, risk
management, evaluation and partner / account management across a
significant portfolio of projects
- Managing a diverse, geographically dispersed team
- Displays good listening, writing and speaking skills, setting
out logical arguments clearly and adapting language and form of
communication to meet the needs of different people/audiences.
Planning and organising:
- Organises own work over weeks and months, or plans ahead for
others, taking account of priorities and the impact on other people.
- Develops and reviews the implementation of annual plans for a
work group or function, taking account of business and customer
requirements and reconciling competing demands
Managing finance and resources:
- Monitors and controls an agreed budget within a defined area, producing reports and analyses and contributing to planning.
- Able to plan and deliver business development activities for a
major and/or new market category which is significant for the Council.
Qualifications and Experience
- At least five years’ work experience in at least one of the council’s business areas: Arts, Education or Society
- Bachelor’s Degree
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 24th August, 2016.