11 Aug 2016
Customer Service Officers recruitment at Marcel Group of Companies.
Services in the Oil and Gas sector, Strategy Blueprint in Logistics and Haulage and Estate Management; delivering expertise and business operation improvement capabilities for a better tomorrow.
Marcel Group of Companies is recruiting to fill the position below:
Job Title: Customer Service Officer
- Customer invoice enquiries
- Attend to mail communications- ensure prompt and effective communication .Ensure clear differentiation between internal correspondence and external correspondence.
- Handling of customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happening again.
- Act as in-house sales back-up.
- Ensure arrival notices are sent timely.
- Customer database management.
- Handling customer enquiries and issues for segmented and non-segmented customers.
- Inter and intra department coordination.
- Communication and probing skills.
- Reporting writing / reporting skills.
- Ability to multi-task
- Excellent IT skills.
- Problem solving skills
- Inter Personal skills.
- Candidates must possess HND or B.Sc in any Science or Social Science related discipline.
How to Apply
Interested and qualified candidates should send their resume to: email@example.com
Application Deadline 12th September, 2016.
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