Customer Support Representative Jobs in a Leading Mobile Phone Recharge Solution Company

Zoto is Nigeria’s leading
mobile phone recharge solution. Zoto provides you with the fastest &
safest way to recharge your mobile phone in Nigeria.
Get your cash back
with every recharge & recharge for family and friends easily.

We are recruiting to fill the position below:

Job Title: Customer Support Representative (Contract Staff)
Location:
Lagos
Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Prepare and distribute customer activity reports
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource

How to Apply
Interested and qualified candidates should submit their Application and CV’s to: careers@zoto.com.ng

Application Deadline  5th August, 2016 .

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