Ongoing recruitment in a Financial Institution for Entry Level Front Desk Tellers

Workforce Management Centre – Our client, a reputable financial institution, is recruiting to fill the position of:

Job Title: Front Desk Teller
Location:
Lagos
Role Summary

  • Ensure the efficient day-to-day business operations in the
    branch by providing cash withdrawal/deposit services to customers within
    authorized limits.

Job Responsibilities

  • Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
  • Assist customers and resolve complaints by directing them to appropriate desks or supervisor
  • Take service charges as authorized
  • Maintain accurate teller register and other records for easy access of information  
  • Sale of Bank Products
  • Ensure error and fraud free transactions
  • Monitor and ensure proper use of assigned work tools
  • Prepare and submit daily, weekly and monthly reports as required
  • Remit Customs Duty payments received and issue receipts
  • Issue Managers Cheques as approved by Supervisor
  • Process Form M processing as requested by customer and approved by Supervisor
  • Receive, count and confirm customers cash deposits
  • Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
  • Post all house cheque deposits timely
  • Receive and post all confirmed transactions customer account with proper value dating
  • Process Western Union Money Transfer payments
  • Process and post all Branch’s collections (received on behalf of
    utilities, corporation, government, parastatals and other customers)
    and post on  virtual platforms e.g., VPay,  Interswitch, Remitta,
    Paydirect
  • Handle any other task or activity that may be assigned by the Supervisor

Experience/Qualification

  • 0 – 1 year experience 
  • OND/HND in related fields
  • Work experience in other Banks or companies is also a plus
  • Not more than 27 years
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How to Apply

Interested and qualified candidates should kindly send their CV’s to: jobs@wfmcentre.com indicating the position for which you are applying for in the subject line

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