Receptionist Job in Lagos at Eat'n'Go

Eat'n'Go brings great taste to Africa. A restaurant group dedicated to bringing the best F&B brands and concepts to Africa, Eat'n'Go feeds your needs.
It has entered the market as the exclusive master franchisee for two great international franchises: Domino’s Pizza, a $6 billion fast food giant and Cold Stone Creamery, a $1.5 billion rising star.

Eat'n'Go is recruiting to fill the position below:

Job Title: Receptionist
Location: Lagos
Performance Summary

• Courteous, dependable Receptionist with 2 years’ experience in performing a wide range of front desk, clerical and administrative tasks.
• Demonstrated talent in resolving customer complaints, handling high volume phone calls and answering customer queries.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Booking meetings
• Exceptional verbal and written communication skills with a track record of multi-tasking, problem-solving and prioritizing work. Solid exposure of hospitality settings.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Correspondence Handling
• Phone Etiquette
• Log Keeping
• Calendar Management
• Event Coordination
• Reception Cleanliness
• Customer Service
• Reception Maintenance
• Bill Processing
• Call Forwarding

• Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management

• B.Sc Business Administration, Human resources Management with at least 2 years experience

• Word, Excel, PowerPoint, Access,Outlook, Windows Vista/XP