Vacancy at Standard Chartered Bank, Victoria Island, Lagos

Standard Chartered Bank Nigeria – We attract talented individuals. Not
only can they give you the benefit of their experience, they also reveal
a closer, more personal look at the wide range of global opportunities
we offer. At the core of the Group’s people strategy is our focus on
engagement. Engagement is a key driver of productivity and
performance, which creates the foundation of our performance culture. We
encourage and focus on the behaviours that bring out the very best from
every employee, assessing their performance not just on results but on
how those results were achieved. To further embed these behaviours we
have a remuneration programme in place, carefully designed to
incentivise our employees to live our values every day.

Standard Chartered Bank is recruiting to fill the position below:

Job Title: West Africa FM BORM – Nigeria
Job ID: 524394
Location: Victoria Island, Lagos
Regular/Temporary: Permanent
Full/Part Time: Full time
Job Descriptions

  • To provide operational excellence/control, specialist business
    risk management, coordination of 1st line of defence as well as
    maintenance and enhancement of the Standard Chartered Bank Operational
    Risk Framework across multiple countries for the Regional Business
    Manager of Financial Markets and Country Heads of Financial Markets and
    Regional COO.
  • The Regional BORM must focus on delivering superior FM controls,
    governance and supervision at all times across a set of countries.
  • The Regional BORM must drive local and regional initiatives to
    improve control effectiveness and efficiency and provide scalable
    solutions for the West Africa region.

Key Roles and Responsibilities

  • Proactively engage with FM COO product and change and control
    teams as well other country and regional support/control functions and
    the various Global Shared Services Centres;
  • Leading the delivery of {East, West and Southern} Africa regional FM change initiatives;
  • Implement regional and global strategies in the business by working with the FM Heads and their management team;
  • Be aware of and understand the Group’s business strategy and model for Financial Markets in Africa and Middle East.


  • Continuously improve productivity and efficiency, and implement a standardization agenda for the business;
  • Be aware of an understand the wider CIB business, economic and market environment in which the Group operates;
  • Take the lead to identify and drive initiatives designed to
    improve operating efficiency and risk across the {East, West, Southern}
    Africa region and the wider Africa and Middle East FM business;
  • Prepare papers or provide updates as requested by FMMT or governance committees;
  • With FM Heads and RBM:
    • Develop customer service, efficiency, or control metrics and implement appropriate actions in response;
    • Recommend and drive continuous improvements in the business,
      i.e. identify and executing ad-hoc improvements to business processes,
      policies, structure, and roles;
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  • Transaction Management
  • Third Party Onboarding and Reference Data
  • Product Implementation

People and Talent:

  • Lead through example and build the appropriate culture and
    values.  Set appropriate tone and expectations from their work in
    collaboration with risk and control partners.
  • Identify knowledge gaps, facilitate development of training
    material and arrange relevant business training on operational risk.
    Ensure the provision of ongoing training and development of people, and
    ensure that holders of all critical functions are suitably skilled and
    qualified for their roles ensuring that they have effective supervision
    in place to mitigate any risks.
  • Be a source of reference within the FM business in facilitating
    and promoting the understanding of Operational Risk and
    compliance/regulatory requirements both at a {East, West or Southern}
    African level as well as across the Africa Middle East business.

Risk Management:

  • Responsible for identifying, assessing, monitoring, controlling
    and mitigating risks to the Group. Also, requires an in-depth awareness
    and understanding of the main risks facing the Group and the role the
    individual plays in managing them
  • With other business operational risk managers, oversee material
    risks at a country level within {East, West or Southern} Africa and
    ensure that they are properly mitigated, including any relevant audit
  • With the business leaders and support functions, maintain a
    strong and appropriate control environment across the business in {East,
    West or Southern} Africa
  • Establish and maintain an appropriate framework and procedures
    for monitoring, identifying, measuring, assessing, reporting and
    managing compliance, regulatory, financial crime and operational risks


  • Assist in-country BORM to Coordinate audits for countries within
    respective region and work with the business to avoid audit failures
    and work with Compliance to ensure regulatory requirements are met
  • Assess management control awareness for countries within
    respective region and implement initiatives to improve this to an
    advanced level
  • Awareness and understanding of the regulatory framework in which
    the Group operates, and the regulatory requirements and expectations
    relevant to the role
  • Regularly assess quality across region of control sample testing
    and control standards, including key risk indicators, key control
    self-assessment and key risk indicators
  • Review and socialise thematic risks logged in Phoenix across
    region as well as thematic issues identified in peer reviews and on-site
  • Assist in-country BORM to identify new business and regulatory
    risks and facilitate the implementation of appropriate controls to
    monitor and mitigate risks
  • Implement and drive the regional BORF agenda to ensure business
    is conducted with proper governance oversight and ensure that material
    risks or control failures or themes are identified and noted for
    appropriate support and escalation. Drive resolution of key thematic
  • Conduct regular on-site visits and reviews of countries within
    region as well as countries in wider region to promptly identify,
    assess, mitigate, report and escalate Operational Risk exposures and
    drive these to resolution and assist the business by embedding best
  • Assist in identification of operational risk for new products
    and new business, regulatory and thematic risks and implementation of
    appropriate controls to mitigate those risks
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Regulatory & Business conduct:

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Work with the all Business Operational Risk Managers to achieve
    the outcomes set out in the Bank’s Conduct Principles: including Fair
    Outcomes for Clients; Effective Operation of Financial Markets;
    Financial Crime Prevention and  The Right Environment.*
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Take personal responsibility for embedding the highest standards
    of ethics, including regulatory and business conduct, across Standard
    Chartered Bank. This includes understanding and ensuring compliance
    with, in letter and spirit, all applicable laws, regulations, guidelines
    and the Group Code of Conduct.

Other Responsibilities

  • Embed Here for good and Group’s brand and values across FM Africa,
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications and Skills

  • Minimum of a second class Degree from a reputable University
  • FM Experience; Sales or Back office
  • Understanding of Risk and Audit functions

How to Apply
Interested and qualified candidates should:
Click here to apply

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