GlaxoSmithKline (GSK), one of the world’s leading research based
pharmaceutical and healthcare companies, is committed to improving the
quality of human life by enabling people to do more, feel better and
live longer. GSK employs over 97,000 employees in over 100 countries
GlaxoSmithKline Consumer Nigeria Plc is one of Africa’s largest consumer
healthcare companies, producing leading brands such as Lucozade,
Ribena and Panadol.
GlaxoSmithKline (GSK) is recruiting to fill the position below:
Job Title: General Manager
Location: Lagos, Nigeria
- As GM and leader of the GSK Pharma business, I inspire, align
and provide direction to the GSK team, creating a culture where people
can develop and be their best and deliver value to our patients,
physicians and shareholders. I am accountable for ensuring that
appropriate patients have access to GSK medicines in my country.
- Together with my team, I maintain a strong and responsible link
with the community where we operate, through our work with policy
makers, professionals, associations and NGOs.
- To successfully implement GSK strategy in my country, I
integrate insights that I gain from having a 360 degree view by looking
down, out and forward; and I leverage the global GSK capabilities and
- Representing GSK in my country, I have the privilege of being
the custodian of GSK’s reputation. I hold myself and my team accountable
for the GSK values, policies and ethical standards, as well as local
laws, to ensure we operate with the highest level of integrity.’
Key Accountabilities of the GM
Managing the Business:
- Performance Management, including Resource Management.
- Flawless execution and implementation of all commercial
strategies – including pricing, market access, launching new assets,
operational planning, prioritisation, portfolio and brand management.
- Evolving the business model.
Compliance & Ensuring a licence to operate:
- Identifying and managing risks, allocating resources and priorities.
- Escalating issues and risks, and informing centrally when needed, creating a ’speak up’ culture.
- Setting up a governance structure so the GM has appropriate level of oversight.
- Compliance and Implementing the GSK Framework.
- Communicating SOPs and ensuring GSK policies are followed, e.g.
recognition, reward, disciplinary, grievance, people policies,
- Supply chain and QMS.
- Regulatory and labelling.
- Employee health and safety.
- Chairing Risk Management & Compliance Board (RMCB).
- Crisis Management and business continuity planning.
- Pharmacovigilance, clinical trials, patient safety.
- Acting as Statutory and Legal Representative for the country.
- Tax compliance.
Working across boundaries:
- Leveraging and energising the matrix, influencing and
collaborating to reach win-win solutions for their country and the
enterprise, and implementing global initiatives. Bringing a broader
global perspective to global and regional teams.
- Working in collaboration to build strong Cx/Rx and Rx/ViiV
relationships to maximise synergies and ensure that GSK has one face
- Chairing the Country Executive Board, aligning the businesses and functions.
- Participating in the Medical Board.
- Being the ‘face of GSK’ externally, ’walking the talk’, PR, Media relations.
- Initiating and growing appropriate relationships with government
bodies, health communities, industry associations. Shaping the
external environment where appropriate.
- Corporate Social Responsibility.
- Managing and relationship with work councils, maintaining good relationships and good employee relations environment.
Leadership – In addition to the Leadership Expectations:
- Being the ‘face of GSK’ internally: ‘Walking the talk.’ Role modelling and embedding the GSK Expectations and GSK Values.
- Attracting, identifying and developing diverse talent and organisational capability for the future, including enterprise talent.
- Knowledge management.
- Providing feedback to line managers on dotted line reports.
- Setting the tone and the culture.
- Managing change; leading through transitions. Driving a culture
of continuous improvement, building an agile learning organisation.
- Inspiring, engaging and aligning employees with the strategy.
Key Leadership and Professional/Technical Capabilities required
Leadership Expectations – Professional & Technical Capabilities:
- Set direction & inspire- Using sound judgement to set a
clear and compelling vision that shows your people how their work
contributes to delivering our strategy and mission.
- With emphasis on: Translating GSK Vision and Strategy.
Communicating an authentic vision to create alignment, releasing energy
in others, engaging and inspiring them.
- Risk Management – Identifying, managing and mitigating risk.
- Government Affairs – Stakeholder mapping, developing advocacy,
industrial policies, representing GSK and GSK policies and help to shape
the external environment.
- Communication & PR – In addition to internal communication, externally with media, work councils, industry bodies.
- Market Access / Regulatory – Pricing / health economics.
- Medical – Medical governance, Pharmacovigilance, clinical trials. Medical affairs planning.
- HR – Knowledgeable about labour laws, often context specific.
- Working across boundaries – Cultivating a network of
collaborative relationships, based on mutual trust, to ensure the best
outcome for GSK as a whole.
- Finance – P&L, resource allocation and portfolio management,
forecasting, identifying opportunities and risks to the business,
understanding company results and financials.
- Project Management – ADP, Strategy Deployment.
- Sales – Channels, customer engagement framework, segmentation
and targeting, competition and incentives, sales force effectiveness,
monitoring performance, global sales force compensation, significant
people leadership and extended span of control.
- Legal – Understanding of law as it relates to local policies:
competition law, corporate governance, local insight, local policies,
- Marketing – Digital, customer insight, brand positioning,
competition, franchises/commercial model, customer strategy, strategic
With emphasis on:
- Internal – Leveraging and energising the matrix, influencing and collaborating.
- External – Using instinct and taking a more sensing approach to spotting trends and understanding the market and patients.
- Release energy – Creating a healthy, engaged and inclusive working environment that is sustainable over time.
- With emphasis on: Releasing energy in others.
- Developing capability and talent – Investing in your people and
building the organisational capabilities necessary to implement our
strategy, now and in the future.
- With emphasis on: Identifying, attracting, developing and retaining talent.
- Drive performance – Holding yourself, your team and others accountable for delivering quality results.
- With emphasis on: Delivering great performance and execution.
Creating alignment, prioritising activities, and having the ability to
pull the right levers for growth.
- Live our values – Acting as a role model, ensuring everything you do is in line with our values, serving patients and consumers.
- With emphasis on: Role modelling and setting a culture where the GSK Values are at the heart of every decision.
Recommended Experiences for prospective GMs (Expected followed by desirable)
- P&L Experience of managing P&L, and exposure to financial leadership.
- Commercial Experience in a commercial role, e.g. sales or marketing. Additionally gives exposure to the customer interface.
- Change Management Experience of initiating and/or developing a complex change initative.
- Experience outside own country / region Experience of working in a different region or country, ideally with different cultures.
- LT Experience Experience as part of an LOC leadership team to help them understand what good looks like.
- External Relations Ideally has some experience of Government
Affairs (GA), health associations or industry bodies, e.g. secondment to
GA, targeted PULSE assignment, project with an NGO or patient body,
shadowing a GM.
- Above Country Have held an above country – such as Franchises,
matrix role or significant project role. Ideally has held a role in GSK
House to help build network and profile and develop an enterprise view.
- People Leadership Experience of leading diverse and large teams,
both direct reports and matrixed teams. Identified as a good leader.’
- Audit & Assurance Ideally has some experience in Audit &
Assurance, or has had. a rotation through the guest auditor programme.
- Global Ethics and Compliance Ideally has some experience in Ethics and Compliance.
- PLC Board responsibility in capacity as appointed
- Role directly supervises 6 Heads of Units (Sales, Marketing,
Access, Commercial Supply Chain, Security, Internal and Audit) and
dotted line relationship with 6 units (Human Resources, Finance, IT,
Company Secretary/Legal, Procurement and Quality) reporting into centre.
- Responsible for quality of cross functional activities within the organisation
- Leads one or more business/function wide matrix teams to launch
implement key new processes/projects impacting key areas, functions or
- Networks and influences the decision making process at Vice
President / Senior Executive levels [both to own business and GSK wide]
- Managing of a challenging, uncertain and complex external environment
- Indirect Reports – 200+
- Managing personnel optimisation to ensure high quality and levels of productivity across the organisation
- Manages strategic alliance with government agencies (Ministries and Parastatals) to ensure GSK RX continues as a going concern
- A University Degree and strong commercial experience.
- 10 years senior management experience with bias for commercial function – Marketing, Sales.
How to Apply
Interested and qualified candidates should:
Click here to apply