Etisalat Nigeria Job Recruitment, November 2016 – Updated

Etisalat’s vision is a world where people’s reach is not limited by
matter or distance; a world where people will effortlessly stay in touch
with family and friends; a world where businesses of all sizes can
reach new markets without the limitations of distance and travel.

Etisalat is recruiting to fill the job positions below:

Job Title: Analyst, Sales Admin Support
Location:
Abuja,NG
Job Summary 

  • Provide administrative support to the enterprise sales function.

Principal Functions

  • Assist in the coordination and follow up on customer service requests (e.g. quotation preparation and billing inquiries).
  • Liaise with appropriate/relevant unit/team/function to process customer applications.
  • Assist in conducting research to profile customers and identify consumer behaviour.
  • Maintain accurate records of data gathered from research.
  • Perform administrative and clerical tasks for the enterprise sales division.
  • Collate and prepare appropriate daily, weekly and monthly
    activity and performance reports for the attention of the Manager,
    Enterprise Sales.
  • Perform any other duties as assigned by the Manager, Enterprise Sales.

Educational Requirements

  • First degree or its equivalent in a relevant discipline.

Experience,Skills & Competencies:

  • Minimum of one year post NYSC relevant work experience.

Job Title: Analyst, Sales Admin Support
Location:
Port Harcourt,NG
Job Summary 

  • Provide administrative support to the enterprise sales function.

Principal Functions

  • Assist in the coordination and follow up on customer service requests (e.g. quotation preparation and billing inquiries).
  • Liaise with appropriate/relevant unit/team/function to process customer applications.
  • Assist in conducting research to profile customers and identify consumer behaviour.
  • Maintain accurate records of data gathered from research.
  • Perform administrative and clerical tasks for the enterprise sales division.
  • Collate and prepare appropriate daily, weekly and monthly
    activity and performance reports for the attention of the Manager,
    Enterprise Sales.
  • Perform any other duties as assigned by the Manager, Enterprise Sales.

Educational Requirements

  • First Degree or its equivalent in a relevant discipline.

Experience,Skills & Competencies:

  • Minimum of one year post NYSC relevant work experience.

Job Title: Specialist, Health & Safety
Location:
Abuja, Nigeria
Job Summary

  • Monitor all Etisalat activities in Abuja and other Etisalat
    facilities in the Northern states and ensure compliance with Health and
    Safety standards, policies and procedures.

Principal Functions       

  • Assist with the training of personnel on safety response
    techniques and general Health and Safety awareness (including fire
    drills etc.).
  • Assist with the development and implementation of programs to increase personnel safety awareness, discipline etc.
  • Participate in Health and Safety walk-throughs and inspections
    of Etisalat facilities in Abuja and other parts of the north and ensure
    compliance with laid down Health and Safety policies and procedures.
  • Escalate all unresolved health and safety concerns and issues to the Manager, Health and safety
  • Compile and analyse accident and incident statistics, causes and corrective actions taken on a monthly basis.
  • Conduct investigations into all incidents, and ensure implementation of approved actions.
  • Review office safety procedures and provide advice on emergency preparedness and incident management.
  • Stay abreast of industry Health and Safety updates and provide
    input into the update of Etisalat Health and Safety policy as required.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Health and Safety
  • Perform any other duties as assigned by the Manager, Health and safety

Educational Requirements       

  • First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies       

  • Three (3) to five (5) years relevant work experience.

Job Title: Specialist, Product Marketing
Location:
Lagos               
Job Summary 
       

  • Reporting to the Manager, Product Marketing, you will be
    measuring and optimizing customer acquisition costs, carrying out
    customer analytics by analysing large sets of acquisition, engagement,
    and monetization data, conducting experiments and building predictive
    models.
  • You will be working closely with the Product Marketing, Brands
    & Experience, Business Intelligence and Customer Value Management
    teams, helping to drive data-driven decision making, connecting
    analytics insights to other parts of the Digital business.
  • Ideally, you would be someone who is adept at both thinking
    strategically about difficult business problems and using cutting edge
    data analytics techniques.
  • You should have a track record of translating complex
    quantitative data into actionable insights and have communication skills
    to engage and influence both technical and non-technical audience all
    while having a strong passion for Digital and VAS services.

Principal Functions

  • Work with key stakeholders to evaluate ROI for marketing strategies, promotions and other initiatives
  • Develop and analyze experiments to increase acquisition and engagement, through alternative marketing channels and programs
  • Influence business decisions and marketing strategies through
    fact-based data-driven insights and analysis; be a key agent of change
    for the digital business strategy and marketing optimization
  • Take the lead in finding new opportunities to explore data to
    improve the consumer experience, improve the acquisition strategy, drive
    incremental revenue and/or reduce costs
  • Perform strategic analysis using all available sources of
    information (internal consumer data, consumer insights, research data,
    industry sources), to support the decision-making process and strategic
    direction
  • Work closely with other Analytics teams (CVM, BI) to define
    segmentation groupings and life-time value metrics, and build propensity
    models that predict churn, engagement, and other user behaviours
  • Act as go-to expert for quantitative analysis methodology and implementation and application
  • Work with other members of the digital media team such as the
    product managers and content & partnership team to understand the
    product features and content and use this to shape the customer
    proposition
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Marketing.
  • Perform any other duties as assigned by Manager, Product Marketing.

Educational Requirements

  • MBA /MS/PhD in Mathematics, Statistics, Economics, Computer
    Science, and/or Engineering Sciences. BA/BS level considered for
    outstanding candidates

Experience, Skills & Competencies

  • 3+ years of relevant hands on analytical experience, preferably in telecoms, gaming, technology or consulting
  • Prior business application of quantitative methodologies such as
    regression modelling, decision trees, cluster analysis, factor analysis
    etc.
  • Excellent knowledge of MS Excel including macros, pivot tables, lookups, solver etc.
  • Proficiency with statistical software such as SAS, R, SPSS, E-Views, Oracle Data Miner, etc.
  • Advanced SQL skills including extensive experience querying large, complex data sets
  • Familiarity with a data visualization software package such as Tableau/OBIEE a plus

Job Title: Officer, Legal Services
Location:
Lagos
Job Summary       

  • Provide Legal Services support and advice to Etisalat’s regions and ensure the protection of Etisalat’s  s interests.

Principal Functions

  • Assist in the resolution of regional legal matters and advise management on any legal peculiarities of the region.
  • Assist in monitoring and studying the impact of new laws,
    regulations and legislation that may affect Etisalat’s activities or
    employees and make recommendations to the Manager, Legal Services
    (Regional).
  • Ensure that Etisalat’s case and legal position in litigation is
    adequately represented and associated risks to the organisation are
    mitigated.
  • Assist in resolution of any  dispute by and against Etisalat and manage Etisalat’s legal exposure at the assigned region
  • Assist in the preparation and review of regulatory dispute resolution submissions at the regions.
  • Participate in the set up and maintenance of a database of all
    property documents and other related legal documentation in the
    regions.
  • Ensure safe custody of all litigation/dispute resolution files and documents.
  • Assist in implementing the unit’s work programs and plans in line with agreed procedures and guidelines.
  • Perform any other duties as assigned by the Manager, Legal Services (Regional).
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Educational Requirements

  • First Degree in Law.

Experience,Skills & Competencies

  • One year post NYSC work experience.
  • Telecoms Regulations
  • Legislation and Compliance
  • Legal Contract Drafting
  • Conflict Management and Dispute Resolution
  • Communication
  • Decision Making
  • Leadership and People Management
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus.

Job Title: Specialist, Technical Architecture
Location:
Lagos
Job Summary

  • Support the translation of business requirements into a set of
    technical specifications for the selection, design and implementation of
    fit-for-purpose IT Solutions.
  • The Technical Architect would work with the project office,
    testing and other stakeholders to ensure the requirements are delivered
    according to best practice standards and in alignment with Etisalat
    architecture principles.

Principal Functions       
Strategic/Tactical:

  • Support the translation of Business Strategy into IT Strategy
  • Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
  • Support the development and maintenance of the roadmap of IT
    initiatives to deliver the target architecture for the realization of
    business goals and strategies.

Operational:

  • Produce technical specifications and systems integration requirements for IT solution.
  • Analyse solution options and articulate justifications / business cases for assigned IT investments.
  • Ensure timely, accurate and up to date documentation of the IT landscape.
  • Support business process optimization and integration
    initiatives, covering enterprise application integration and enterprise
    data integration (EAI & EDI) within both internal and external
    contexts.
  • Provide technical leadership for the implementation and integration of assigned IT projects.
  • Ensure all technical documents related to a project are compiled in accordance with IT Architectural Policy and best practices.
  • Assist in providing clarity into the definition of test cases for projects.
  • Assist in the management of the architecture review board and other IT design groups.
  • Support the technology planning team in the definition of
    processes and frameworks for managing capacity   infrastructure and
    application licenses.
  • Analyse, review and recommend approval on proposed IT solution design as prerequisite for solution build and implementation.
  • Ensure compliance to architecture principles at key development
    checkpoints for solutions in development on the one hand and changes to
    those in production on the other.
  • Evaluate changes to production environment and advice on impact.
  • Perform other duties as assigned by the Manager, Solution Architecture.

Educational Requirements

  • First degree or equivalent in Computer Science/Engineering, Electrical/Electronic Engineering or other numerate science.

Experience, Skills & Competencies

  • Three (3) to five (5) years relevant work experience out of
    which the candidate must have worked 2 years as a Solution  Architect or
    Solution Integrator. Experienced in at least any two of the following
    IT disciplines: technical infrastructure, application development,
    middleware, database management and operations.
  • Good understanding of telecommunication business and technology model.
  • Understanding of global acclaimed Architectural frameworks – TOGAF, ZACHMAN, etc.
  • Good understanding of domain and relevant technology – telecommunication systems, database, SOA, networking, etc.
  • Industry experience in telecommunication is desired.
  • Excellent oral, presentation and communication skills.
  • Ability to see from and sell to various viewpoints.
  • Creative, innovative and pragmatic.

Job Title: Manager, Technical Architecture
Location:
Lagos,NG
Job Summary

  • Own and drive the process for the analysis and architecting of
    multivariate business requirements, translating it into IT solution
    requirements and determining how IT solutions’ functional and
    non-functional components can harnessed/utilized to fulfil these
    requirements.
  • The focus here should be delivering IT solutions that underpin internal and external stakeholder satisfaction.

Principal Functions
Strategic & Tactical:

  • Ownership and execution of the business and technical
    requirement engineering process towards the selection and implementation
    of fit for purpose solutions.
  • Driving the prioritization of interdependent deliverables
    related to technical architectures and solutions delivery to ensure
    optimal allocation of design/implementation resources to achieve
    efficient utilization IT resources.

Operations:

  • Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
  • Support the establishment and enforcement of architecture
    principles and standards through the platform of the Architecture Review
    Board and other architecture governance processes.   Coordinate the
    activities of the Architecture Review Board.
  • Review and recommend approval for IT solution design proposals
    as prerequisite for solution build and implementation.  Validate
    compliance to architecture principles at key development checkpoints for
    solutions in development on the one hand and changes to those in
    production on the other.
  • Responsible for business and technical processes
    optimization/integration, covering enterprise application integration
    and enterprise data integration (EAI & EDI) for both internal and
    external contexts
  • Support the development and maintenance of IT initiatives
    roadmap to deliver the target architecture for the realization of extant
    business vision and related strategies.
  • Ensure all technical documents related to projects are compiled in accordance with IT Architectural Policy and best practices.
  • Support the technology planning team in the production of
    capacity plans to proactively meet the demand on the IT organization to
    ensure that the business is adequately positioned to respond to
    internal/external demand in a consistently efficient and effective
    manner.
  • Provide technical leadership for the implementation and integration of assigned IT projects
  • Responsible for the design of fit-for-purpose solutions to solve
    business problems by facilitating design workshops with key
    stakeholders with strong emphasis on business value, risk and on time to
    value
  • Own assigned project technical deliverable and ensure delivery to acceptable quality standard
  • Facilitate and oversee the definition and testing of interfaces for systems integration within assigned project

Educational Requirements

  • First Degree or equivalent in Electrical/Electronic Engineering, Computer Science/Engineering or other numerate science.

Experience,Skills & Competencies

  • Minimum 6 years post National Service work experience, with at least 4 years experience as a Solution Integrator or Architect.
  • Postgraduate/professional qualifications in related fields will be an added advantage.
  • Knowledge of Architecture methodologies, standards, frameworks and tools (TOGAF, ZACHMAN, UML,  etc)
  • Experience in working with diverse teams of 3 or more people in dynamic and rapidly changing environments.
  • Experience in multiple, diverse technology environments and
    domains including technical infrastructure, application
    development/management, middleware, database management, and operations.
  • Understanding of telecommunication business and technology model/architecture.
  • Understanding and experience across the solution delivery lifecycle.
  • Experience in planning, building and running telecom BSS/OSS and related platforms are an added advantage.
  • Very good problem solving and analytical thinking
  • Excellent Verbal, Interpersonal, presentation and communication skills.
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Job Title: Manager, Information Security Management
Location:
Lagos
Job Summary       

  • Manage the planning and delivery of the Information Security
    program for EMTS enterprise IT network environment covering compute,
    network and storage infrastructure, supported application services and
    databases and ensure adequate protection is achieved and maintained.
  • Oversee end-to-end information security management for the IT
    network environment – risk assessments, planning and implementation of
    risk mitigation strategies and initiatives in line with best practices,
    continuous compliance monitoring and measurement, anchor security
    improvement and compliance projects, and interface with internal
    auditors, and enterprise risk management on all assurance matters

Principal Functions
Tactical:

  • Develop, manage and implement a comprehensive information security program for Etisalat enterprise IT network environment.
  • Support the development, enhancement and implementation of a
    comprehensive security architecture, policies, standards and processes
    and ensure compliance across the IT network environment

Operational:

  • Develop and maintain an up-to-date security posture assessment
    for Etisalat enterprise IT network environment.  Ensure a
    satisfactory/acceptable risk rating from independent assessments is
    achieved and maintained
  • Conduct periodic review of the Etisalat IT network environment
    security management framework and ensure it is refreshed and enhanced
    in line with industry trends and regulatory requirements.
  • Work with business units and other risk management/assurance
    functions (Internal Audit & Revenue Assurance) to identify gaps and
    non-conformities using risk assessments, business impact analysis,
    system vulnerability assessments and penetration tests etc. Develop and
    implement recommendations, action plans and strategies to address
    identified risks and non-conformities
  • Raise the security awareness and education level of Etisalat
    employees (through internal bulletins, regular training and on-boarding
    for new hires) and  IT vendor personnel
  • Support security and forensic investigations and compliance reviews as requested by internal or external auditors
  • Play an advisory role in application development, acquisition
    or delivery projects, to assess information security requirements and
    ensure that security controls are implemented as planned throughout the
    project life cycle to fulfill these requirements
  • Prepare reports for management attention on residual risks,
    vulnerabilities and other security exposures, including misuse of
    information assets and noncompliance.
  • Conduct research, assess new threats and security alerts and
    recommend and follow through on appropriate actions to mitigate them
  • Support the evaluation, selection and delivery of information security solutions and projects.
  • Interface with others teams within and outside the IT department in the process of delivering security solutions.
  • Liaise with vendors, suppliers and partners to ensure effective optimization, adoption and delivery of solutions.
  • Carry out other activities as instructed by the Head, Information Risk Management.

Educational Requirements

  • First Degree or equivalent in Computer Science/Engineering, Electrical/Electronic Engineering or other numerate science.

Experience,Skills & Competencies

  • Six (6) to Eight (8) years relevant work experience, with at
    least three (3) years in enterprise information security management or
    IP networking (planning, support) and three (3) years in a supervisory
    role.
  • Possession of relevant IT and telecommunication certification including CISA, CISSP, CISM, CEH, ISO27001 etc.
  • Broad experience across the IT/network architecture stack
  • Good understanding of telecommunication business and technology model.
  • Good understanding of business analysis and project management methods.
  • Very good conceptual and analytical thinking skills.
  • Good interpersonal and communication skills.

Job Title: Specialist, Mobile Broadband
Location:
Lagos, Nigeria
Job Summary

  • Develop strategic partnerships with relevant service providers
    and identify new opportunities to grow Etisalat’s mobile broadband
    business through innovative services.
  • Responsible for strategic plan to effectively optimize the OTT
    services benefits to the business and the customers alike through
    appropriate package design, advertising campaign development and choice
    of the relevant media outlets for the promotion of the products.

Principal Functions        

  • Responsible for tracking industry trend by reviewing
    professional publications and benchmarking state-of-the-art practices to
    formulate, implement and maintain industry technology strategies.
  • Source for partnerships with relevant service provider to drive
    the adoption of data services and market share while keeping abreast of
    advancement and global trends in mobile data industry.
  • Establish and maintain relationships with key internal and
    external stakeholders. Set strategic direction for adequate partnership
    with OTT service providers and maintaining such partnerships for optimal
    returns to the mobile data strategy of the company.
  • Evaluate and maintain effectiveness and efficiency of the
    strategic partnerships with relevant service providers pertinent to the
    company’s mobile data strategies.
  • Assist in determining and managing the strategic direction/focus
    of marketing communication for approved mobile broadband
    propositions-Above The Line (ATL), Below The Line (BTL) and PoSM
    (in-store)
  • Assist in liaison with the Brands and Communication team to
    develop overall communication strategies for Etisalat Nigeria data
    strategies as well as support any product related marketing campaigns.
  • Provide inputs into yearly data products roadmap and overall
    marketing plan. Participate in quarterly performance reviews and changes
    based on analysis of internal capabilities as well as market movements-
    in line with approved business plans and revenue targets.
  • Propose modifications to enhance all data related
    products/services to suit customer behavioural changes and assist in
    implementing the unit’s work programs and plans in line with agreed upon
    procedures and guidelines.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Data Service.
  • Perform any other duties as assigned by the Head, Data Service.

Educational Requirements        

  • First degree or equivalent in relevant discipline; industry
    certification and/ or postgraduate/ professional qualifications in
    related field may be an added advantage

Experience, Skills & Competencies        

  • Five (5) to eight (8) years’ work experience
  • 5 years directly relevant work experience; expert knowledge of
    industry competitive environment, consumer trends and trade practices;
    advanced knowledge of the global technology trend; excellent
    understanding of customer mobile data behaviour; excellent understanding
    of OTT services and very strong interpersonal skills.

How to Apply
Interested and qualified candidates should:
Click here to apply 

NB: On the proceeding page, click (New Jobs (Last 7 days))

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