Jobs

Ongoing recruitment at Etisalat for Entry Level and Experienced Personnel


Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Etisalat is recruiting to fill the job position below:


Job Title: Graduate Analyst, Sim Registration (HQ)
Location:
Lagos,NG
Job Summary 

  • Assist in managing the day to day running of the subscriber registration operations in HQ and Regions
Principal Functions
  • Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
  • Assist Manager SIM registration to manage all  SIM Registration activities in assigned Region
  • Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
  • Ensure timely escalation and resolution of all SIM Registration-related issues from any region
  • Ensure the pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
  • Track, audit and visit Trade and SIM Registration outlets and hot-spots
  • Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, SIM Registration Operations
  • Gather information on competition activities in SIM Registration and collate information for attention of HQ team
  • Perform any other duties as assigned by the Manager, SIM Registration.
Educational Requirements
  • First degree or its equivalent in a relevant discipline.
Experience,Skills & Competencies:
  • Minimum of one year post NYSC relevant work experience.



Job Title: Engineer, Performance
Location:
Abuja,NG
Job Summary       
  • Assist in measuring quality of service performance and ensure adherence to quality of service standards.
Principal Functions
  • Manage all voice performance monitoring and reporting in 2G, 3G, LTE etc.
  • Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
  • Support Drive Test Engineers on the field based on their testing requirement.
  • Analyze, detect and report on the performance of the different network QoS reports.
  • Generate and circulate daily, weekly and monthly network reports.
  • Analyze the data obtained from report and generate network performance analysis
  • Prepare and Submit NCC, Group, Management and external party related performance request
  • Assist in defining the KPI threshold for EMTS Etisalat Nigeria Technical Vendors
  • Analyse measurement data using a special processing new test tool.
  • Prepare and submit ad hoc reports on data performance within the stipulated time frame
Educational Requirements
  • First Degree or equivalent in Electrical Engineering.
Experience,Skills & Competencies
  • Two (2) years post NYSC work experience
  • Network Availability and Capacity Management
  • Business Application Knowledge
  • Communication
  • Problem Solving
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus.



Job Title: Head, Revenue Assurance & Fraud Management
Location:
Lagos,NG
Job Summary 
  • Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.
Principal Functions
Tactical:
  • Manage staff, provide leadership and professional development to ensure productivity and efficiency
  • Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity
Operational:
  • Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
  • Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
  • Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
  • Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
  • Ensure proper implementation and continuous monitoring of the revenue assurance tools
  • Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
  • Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
  • Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
  • Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
  • Carry out other requests as instructed by Chief Financial Officer
Educational Requirements
  • First degree in a relevant discipline from a recognized university.
  • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)
Experience,Skills & Competencies:
  • Eight (8) to Twelve (12) years work experience, with at least three (3) years in a managerial role
  • Financial Accounting/ Reporting
  • Revenue Assurance
  • Financial Systems Knowledge
  • Business and/or Financial Acumen
  • Accountability
  • Delegation/ Supervisory
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus

How to Apply
Interested and qualified candidates should:
Click here to apply 

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