Standard Chartered Bank Job for a Cluster Contract Manager

Standard Chartered Bank is a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets.
We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.

With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.

Job Title: Cluster Contract Manager
Job description
Monitor
– Assurance – Administer.
The person ensures that the country contracts
are updated to reflect variations, minor and major change. This person
monitors contract performance against all service lines to ensure the
supply partner is satisfying their obligations
Key Roles and Responsibilities

  • *Responsible for contract maintenance
  • *Manage contractual implication of change
  • *Financial monitoring (i.e. Invoice review and validation)
  • *Collate performance data (i.e. KPIs)
  • *Manage KPI & SLA compliance in coordination with the supply partner
  • *Risk monitoring (i.e. Financial due diligence, risk assessments)
  • *Conduct comprehensive periodic sampling and review against deliverables
  • *Analyse and validate SP monthly/quarterly/annual services delivery report
  • *Own supplier monitoring tools
  • *Drive implementation of periodic reviews
  • *Participate in material sub-contract reviews
  • *Own
    process to identify poor performance or compliance gaps and track
    action plans to close gaps *Manage Client on boarding obligations
  • *Interpret bank policies, standards etc for SP where required.
  • *Coordinate
    and request support from hub technical resources as required
    Operational Risk As a process owner for CM and or with supervisory
    responsibilities you are designated as first line of defense under our
    Group Operational risk framework and as such you are responsible for
    managing risks within your area of responsibility. Specifically you have
    prescribed responsibilities to;
  • *Ensure all material risks are
    identified, assessed, mitigated, monitored and reported *Ensure
    applicable external laws and regulations and internal policies,
    procedures, limits and other risk control requirements are implemented
    and complied with
  • *Propose control enhancements to ensure that any
    known risks are controlled within acceptable boundaries and to
    consistent standards
  • *Align business (or functional) strategy with risk appetite and seek to optimise the risk-return profile of the business
  • *Set
    the right tone for the risk management culture of the team in internal
    communications and performance objectives *Candidate is also required to
    establish and implement an effective program of control reviews that
    verify that the process(s) you are responsible for are operating as
    designed and control are working effectively
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Qualifications and Skills

  • *Support Property Pillars and strategy. Support Bank’s strategic intent.
  • *Profitability
    of Bank by optimising the Bank’s property related costs. The Group and
    Business objectives on procedures and standards in addition to providing
    cost effective solutions.
  • *Bank’s Compliance with regulators.
    Long-term stability of the Bank’s operations by minimising and
    mitigating the Bank’s exposure to property, procurement and SPM related
    risks
  • *The recognition of Property as a professional, disciplined and valued function within the bank
  • *Clear understanding of appropriate country service standards and partnership performance.
  • *Commercial awareness. Understands commercial implications of service decisions.
  • *Ability to support partner through this role rather than oversee.
  • *Actively search out local opportunities and articulate benefits case and risks
  • *Promote open, constructive and collaborative relations

Essential Skills 
Future Focus:

  • Experience in managing supply partners to delivery optimised performance at a country level. 

Influencing Right Outcomes:

  • Ability
    to work with the supply partner for the best outcome while making sure
    the supply partner remains compliant with policies and the contract.
    Ability to articulate and influence the supply partner towards expected
    performance. 

People Management:

  • While this role’s immediate team is
    likely to be small, excellent people skills, communication, team
    building, partnering techniques and mentoring skills are required. Managing Change Needs clarity and ability to interpret and implement
    contractual change.

Role Modelling:

  • This role must exemplify the
    values of the bank and the partnership, influence behaviours and change. 
  • The assurance activity could if handled badly become a clip board
    exercise in checking the supply partner.
    This individual will have
    the maturity to act on behalf of SCB while working with the supply
    partner to deliver the contracts requirements. 
  • Making it Happen This
    role is about on the ground engagement with the Supply Partner at a
    country level and must understand all the service levels and be able to
    work with the supply partner to introduce solutions.
    Must have
    drive, energy, patience and an ability to get the best solution out of
    supply partners. 
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Business Acumen:

  • This role requires commercial and
    contractual savvy and a clear understanding of how Supply Partners
    deliver effect best.
    The advantages and pitfalls of output based,
    multi-service contracts and partnerships at a country level will be
    second nature to this individual. 
  • Be commercially astute enough to
    identify and implement country contract variations with GS. Supply
    Partner Management Experience in managing multi service real estate
    contracts at a country level.
  • Experience of procurement methods and
    contractual terms and conditions relating to relevant services. 
  • Strong
    knowledge and experience of performance management of partnerships.

Preferred Qualifications (experience more important than qualifications):

  • *Experience – Real Estate, Relationship Management or GS position 3+ years
  • *Associate of an Institute of Purchasing and Supply, FM, Real Estate or similar related field.
  • *Minimum of a second class degree in Procurement, Real Estate or similar.

How to Apply
Interested and qualified candidates should Click Here to Apply

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