Current Job Positions at Cummins Inc. (Port Harcourt and Lagos) – updated

Cummins Inc. – A global power leader, is a corporation of complementary
business units that design, manufacture, distribute and service diesel
and natural gas engines and related technologies, including fuel
systems, controls, air handling, filtration, emission solutions and
electrical power generation
systems. Headquartered in Columbus, Indiana,
(USA) Cummins currently employs approximately 48,000 people worldwide
and serves customers in approximately 190 countries and territories
through a network of approximately 600 company-owned and independent
distributor locations and approximately 6,800 dealer locations. Cummins
earned $1.48 billion on sales of $17.3 billion in 2013.

Cummins is recruiting to fill the position below:

Job Title: BDM, Port Harcourt
Location:
Port Harcourt, Rivers
Job Descriptions

  • Manages customer relationships to achieve sales goals and executing sales plans within an assigned sales territory or account.
  • Sells company products and services by developing new prospects and accounts.
  • Achieves sales targets and ensures customer satisfaction.
  • Develops relationships to generate customer goodwill and loyalty.
  • Conducts negotiations according to company guidelines.
  • Identifies, researches, and contacts prospective customers and
    builds positive relationships that will generate future sales and repeat
    business.
  • Responds to customer concerns about the company and its products.
  • Provides leadership and mentoring to less experienced sales representatives.
  • Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Qualifications
Skills:

  • Focus On Customer Needs – Able to leverage network of customer
    contacts to attain customer specific information that will provide
    useful in making informed business decisions and increase understanding
    of customer needs.
  • Account Planning – Is able to develop strategies to grow
    business, formulate marketing plans, identify support needs and measure
    progress. Understands what strategies need to be put in place to
    strengthen customer relationships. Uses the Customer Market
    Profitability tools (such as OEM Supply Agreement CORP 04-05-00-00) that
    support account planning as well as customer loyalty NPS tools and
    process.
  • Sales Calls – Able to formulate sales call plans, conduct calls
    according to plans, gather information and negotiate terms of sale. Able
    to coach others.
  • Manage Customer Relationships – Manages customer interactions
    and relationships to maximize sales opportunities. Utilizes appointment
    and customer contact management software. Able to coach others to
    develop effective contact management habits. Consistently demonstrates
    ability to establish rapport, meet commitments, and develop effective
    working relationships with customers.
  • Sales Negotiations – Able to identify negotiating tactics used
    by customers and how to manage them. Familiar with Customer Market
    Profitability tools (such as OEM Supply Agreement CORP 04-05-00-00) that
    can be utilized during negotiations. Can recognize the balance of power
    within a negotiation and has the skills to alter that balance. Drives
    toward collaborative relationships (i.e. win/win relationships).

Education, Licenses, Certifications:

  • College, university, or equivalent Degree in Marketing, Sales or a related subject or equivalent industry experience required.

Job Title: Part Sales Officer
Location:
Lagos, Nigeria
Job Description

  • Manages and develops customer relationships to achieve sales
    goals within an assigned sales territory or account in a business to
    customer environment.
  • Sells company products and services by developing new prospects and accounts.
  • Achieves sales targets and ensures customer satisfaction.
  • Develops relationships to generate customer goodwill and loyalty.
  • Supports negotiations according to company guidelines.
  • Identifies, researches, and contacts prospective customers and
    builds positive relationships that will generate future sales and repeat
    business.
  • Responds to customer concerns about the company and its products.
  • Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Qualifications
Education, Licenses, Certifications:

  • College, university, or equivalent Degree in Marketing, Sales or a related subject or equivalent industry experience required.

Experience:

  • Basic relevant work experience preferred.

Skills:

  • Focus On Customer Needs – Familiar with key Cummins customers.
    Knowledge would include business strategies, organizational structures,
    geographic footprints, financial results, internal processes, and
    primary needs for effective segmentation.
  • Account Planning – Able to identify support needs or service
    improvement needs of a customer. Can write goal statements that are
    specific, measurable, actionable, realistic and time based. Able to
    execute a strategy. Able to identify initiatives that will lead to
    achieving defined goals. Able to apply measures and track progress
    toward the goal. Familiar with Customer Market Profitability tools
    (such as OEM Supply Agreement CORP 04-05-00-00) that can be utilized
    during account planning.
  • Sales Calls – Able to formulate sales call plans, conduct calls
    according to plans, gather information to strengthen the sales
    position and progress through the sales process.
  • Manage Customer Relationships – Has established rapport,
    delivered on commitments, and developed a positive relationship with
    customers. Uses appointment tracking system, documents call plans,
    meeting notes and action items.
  • Sales Negotiations – Basic understanding of negotiating tactics and the concept of power in a negotiation.

Job Title: Service Advisor
Location:
Lagos, Nigeria
Job Type: Experienced – Professional / Office
Job Description

  • Manages and develops customer relationships to achieve sales
    goals within an assigned sales territory or account in a business to
    customer environment.
  • Sells company products and services by developing new prospects and accounts.
  • Achieves sales targets and ensures customer satisfaction.
  • Develops relationships to generate customer goodwill and loyalty.
  • Supports negotiations according to company guidelines.
  • Identifies, researches, and contacts prospective customers and
    builds positive relationships that will generate future sales and repeat
    business.
  • Responds to customer concerns about the company and its products.
  • Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Qualifications
Skills:

  • Channel Repair Process – QuickServe – Able to lead others in
    executing the QuickServe process. Demonstrate improvements using the
    QuickServe Customer Meter/Net Promoter Score data. Able to identify
    correlation between key service performance indicators and QuickServe
    Customer Meter to determine how well the process is being executed.
  • Communication – Written and Verbal – Significant experience in
    written and verbal communication and should be capable of communicating
    effectively to all levels within and outside the company.
  • Warranty / Administration Procedure – Comprehends, understands
    and carries out the guidelines as outlined in the Warranty
    Administration Manual. Has in depth understanding of Standard Repair
    Times, Cummins repair practices, QuickService Online and Cummins
    engines. Has knowledge of the claim payment process.
  • Focus on Customer Needs – Familiar with key Cummins customers.
    Knowledge would include business strategies, organizational structures,
    geographic footprints, financial results, internal processes, and
    primary needs for effective segmentation.
  • Manage Execution – Solid understanding of how to manage
    execution. Manages the performance of self and others through the use of
    structured tools. Delegates effectively and regularly with solid
    support and follow through. Uses defined processes to manage execution.
  • Attention to Details – Consistently demonstrates ability to work
    in a thorough and detailed manner. Provides accurate, consistent
    information on all documents. Achieves thoroughness and accuracy when
    accomplishing a task through concern for all the areas involved. Can
    model/coach this skill to others.
  • Service Cross-Functional Knowledge – Basic understanding and
    awareness of service processes and tools. Aware of retail service
    processes and service support processes. Has basic knowledge of the
    Cummins Distributor/Field network.

Education, Licenses, Certifications:

  • College or technical trade school or equivalent degree, or equivalent experience, required.

Experience:

  • Significant experience required.


How to Apply

Interested and qualified candidates should:
Click here to apply

Please Share!

Be the first to comment

Leave a Reply

Your email address will not be published.


*