Customer Service Job in a Mobile Interactive Communication Services Company

iConcepts is Nigeria’s leading multi-channel solutions
provider of Mobile Interactive Communication Services. iConcepts applies
its expertise in Mobile Messaging Technologies and its network of
relationships with the Nigerian GSM operators, advertising and marketing
agencies, media
organizations and corporations in different industries
to develop innovative marketing, entertainment, business and
communication solutions.

Job Title: Clients Service Manager

Job Purpose

  • Maintains customer satisfaction by providing problem-solving resources.

Skills

  • Customer Service
  • Analyzing Information
  • Developing Standards
  • Help Desk Experience
  • Emphasizing Excellence
  • Process Improvement
  • Decision Making
  • Managing Processes
  • Planning
  • Tracking Budget Expenses

Experience

  • 3 – 4 years & above

Qualification

  • University degree with proven skills, abilities, experience and knowledge in MANAGING AND ANALYZING PROCESS.


How to Apply
Interested and qualified candidates should kindly send their resume to jobs@iconcepts.com.ng

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