Latest Jobs at MTN Nigeria, November 3rd 2016 (Updated)

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of
a diverse community in Africa and the Middle East, our brand is
instantly recognisable. It is through our compelling brand that we are
able to attract the right talents who we carefully nurture by
continuously improving our
employment offerings even beyond reward and
recognition.

MTN Nigeria recruiting to fill the vacant position below:

Job Title: Team Lead, Network IP Security Engineer
Location:
Lagos
Job Description
   

  • To manage the Data & IP Security Network and perform network Integration and configuration
  • Ensure network availability and maintain security posture of MTN Enterprise Network.
  • Integrate complex network communication architectures, topologies, hardware, and protocols into existing network configurations.
  • Provide accurate visibility into the MTNN Networks (IP/MPLS, GPRS etc.) at Layer 3.
  • Liaise with Network Engineers and ensure timely management/resolution of faults occurring on the network.
  • Carry out daily maintenance of the MTNN security and MPLS infrastructure.
  • Ensure key deliverables are met, MTTR availability and timely delivery of Datacomms related project.
  • Review and provide routine input to DCN Integration Plans and IP Security related issues.
  • Perform routine DCN Installation and Support and New Node implementation.
  • Drive and implement the Total Security Architecture for MTNN.
  • Maintain end to end Internal Data Network Security, monitoring critical Nodes, detect faults and escalate appropriately.
  • Ensure network statistic analysis/data trend are reported daily/weekly/monthly to track and improve performance.
  • Perform required maintenance upgrades on Routers, Switches, Firewalls, IPS, and Net Forensics (both HW and SW).
  • Troubles shoot firewall access problems and routing issues.
  • Provide input to system architecture to ensure robust designs and redundancy.
  • Ensure that all planned network expansions take place on schedule to meet customer satisfaction.
  • Build and maintain a good relationship between all network related sections, customers and product suppliers
  • Perform implementation and support of MTNN network integration of Customer Edge devices to the IP/MPLS network.
  • Oversee and coordinate all technical activities, activities of
    direct reports and ensure all transactions and administrative
    documentation is recorded and available for business use.
  • Coach and train direct reports to ensure understanding of the
    objectives and goals of the department, awareness of set
    targets/requirements and increase product knowledge as well as identify
    developmental opportunities for team members.
  • Continuously seek self-professional development to sharpen
    skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
  • Review the performance of individual team members and complete
    appraisals in accordance with the employee performance appraisal
    procedures and time schedules.

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Pool car provided.
  • Dynamic, Exciting and challenging group

Experience & Training    

  • A first Degree or equivalent in Computer Science or Computer Engineering or a related discipline
  • Fluent in English
  • Professional IT qualification, CCNP is required, CCIP, CCSP and CCIE an Advantage
  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
  • Experience working in a medium organization
  • Cisco qualification in Routing, Switching and Security
  • Intermediate Unix knowledge
  • Good understanding of networking and IP/MPLS Infrastructure
  • Layer 3 MPLS IP VPN knowledge with QOS in the enterprise.
    Knowledge of carrier side MPLS with labels, LDP, VRF’s, RD’s. MPLS MPBGP
    is a must.
  • Excellent understanding of network Infrastructure Integration of new customers to the IP/MPLS Networks
  • Strong IPv4 Routing protocols EIGRP, OSPF, IS-IS
  • Previous experience in Telecommunications experience will be an added advantage
  • In depth knowledge of Data Communications Network and IP Security
  • DCN/Security Management

Minimum qualification

  • B.Eng, B.Tech, HND, B.A or B.Arch

Job Title: Senior Manager, RF Optimization
Location:
Lagos
Job Description

  • Drive and direct the strategy, design, and optimization of
    MTNN’s radio (2G, 3G, 4G) coverage, quality and capacity in order to
    provide adequate radio network capacity, good grade/ level of service
    and good overall network quality to enable higher revenue generation and
    excellent customer experience.
  • Ensure optimization Vendors carry out the tasks set out in the contracts to consistently achieve Quality of Service KPI’s.
  • Support the Shareholder return strategy by developing and
    implementing the Division’s processes that are aligned to achieving all
    elements on the business score card. (I.e. Grow Market Share, Grow ICT
    & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX
    Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount,
    process optimisation etc), to drive efficiency gains to ensure at least
    5% reduction in Divisional budget year-on-year.
  • Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
  • Serve MTNN’s customers and provide solutions to improve the customer experience.
  • Drive an increase in MTNN’s Net Promoter Score
  • Strategic Partnerships with MTNN leadership team to drive
    awareness on expected behaviours and impact on non-compliance on bottom
    line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group
    and MTNN transformation initiatives focusing on Customer centricity,
    including Perfect 10 Project.
  • Partner with MTNN’s Ecosystem Partners to deliver business value.
  • Collaborate with other business units in the development of
    business models for use in MTNN and develop measurement strategies to
    support ongoing strategy development and project optimization.
  • Network and build solid relationships with internal units and
    relevant third parties (e.g. strategic investors, technical and finance
    partners, business consultants etc.) and develop a close working
    relationship with relevant information sources to provide an integrated
    service.
  • Define radio optimization strategy and policies, develop and
    standardize generic network parameter setting s for optimal performance
  • Continuously optimize radio/network parameters and evaluate new
    features/software to enhance customer experience, quality and capacity
    management.
  • Develop effective methodologies in conjunction with MS vendors
    to effectively detect, manage and resolve network exceptions to minimize
    impact on customer experience.
  • Ensure the radio network is designed and performs in a cost
    effective way to achieve NWG’s 366 or other guiding rollout/operational
    strategy (such as 30% headroom) as determined by NWG top management.
  • Continuously track network changes and scan for discrepancies between planned (intended) and actual.
  • Achieve and surpass regulatory KPI’s for all radio network technologies.
  • Produce and manage annual OPEX and CAPEX budget plan for Radio Frequency (RF) Optimization.
  • Ensure that MTN Nigeria’s radio network design and optimization
    strategy is in line with European Telecommunications Standards
    Institute’s (ETSI) standards for GSM network design.
  • Define methods and authorize access levels and privileges on network optimization tools and support systems.
  • Track and enhance radio network traffic handling capability, in
    order to enhance network efficiency and revenue generation capability.
  • Identify, evaluate and track the development needs and
    performance of team members, providing opportunities for staff to build
    on the company’s investment in their training and improve productivity.
  • Ensure adequate proactive monitoring, analysis and tuning of network is being done by managed services Vendors as at when due.
  • Ensure Optimisation resources have adequate tools to effectively
    track and manage changes implemented by managed services Vendors.
  • Maintain up to date knowledge of competitor quality, capacity and performance.
  • Continuously seek self-professional development to sharpen
    skills and capabilities in a versatile and evolving digital landscape.
  • Review the performance of individual team members and complete
    appraisals in accordance with the employee performance appraisal
    procedures and time schedules.
  • Coach and train RF Optimization team to ensure understanding of
    the objectives and goals of the department, awareness of set
    targets/requirements and regularly review their training needs.
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Job Condition

  • Normal MTNN working conditions
  • May be required to work extended hours

Experience & Training

  • Masters advantageous
  • Fluent in English and language of country preferable
  • A first degree in  Electrical/Electronic or related discipline
  • Minimum of 10 years working experience.
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • Minimum of six (6) years’ experience on radio network planning and optimization in dynamic telecoms operator environment.
  • Experience working in/with radio network managed service vendors
  • Experience dealing with vendors/suppliers on technical and commercial issues
  • Extensive experience on 2G, 3G, 4G Radio Network Planning, Optimization & rollout program management.
  • Experience in coverage area planning, radio capacity dimensioning and performance monitoring, statistical analysis and reporting
  • Relevant GSM / 3G /4G Technical Training.
  • Relevant Planning, Forecasting & data analysis trainings.
  • Business Planning, Financial Evaluation and business feasibility reporting
  • Financial Management
  • New technologies seminar / training
  • Vendor/Contract management training
  • People management training

Minimum Qualification

  • BEng, BTech or HND

Job Title: Data Communication Services Manager
Location:
Lagos
Job Description

  • To manage the data & corporate voice network and perform network Integration and configuration
  • Formulate and actively contribute to the data and corporate voice network strategies, in line with the MTNN set standard.
  • Review and Provide Input to DCN Integration plans for smooth running of Network Operations.
  • Coordinate the Implementation of Voice and Data Network Requirements.
  • Monitor and maintain the performance of the department and
    ensure key deliverables such as, MTTR, Availability of Data and Voice
    Network, are met.
  • Coordinate day –to-day support for MTN Data and Corporate Voice Network and resolve network related faults
  • Guarantee accurate and timely delivery of project as well as Network Health and Security.
  • Review the performance of individual team members and complete
    appraisals in accordance with the employee performance appraisal
    procedures and time schedules.
  • Identify training requirements of team members, develop program
    to address knowledge gaps and to enrich knowledge repository within the
    department.
  • Interface with IP Systems Planning to review new and existing projects.
  • Interface with TX Edge in reviewing IP/Cross connect Projects

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Dynamic, Exciting and challenging group

Experience & Training     

  • A first degree or equivalent in Computer Science or Computer Engineering or a related discipline
  • Professional IT qualification MCSE, CCNP is required.
  • Minimum of 8 years work experience with at least 6 years in an
    Enterprise support environment with experience in LAN / WAN, Routers,
    Switches
  • PBX Experience (Ericsson MD110 & BP250)
  • Cisco Specialization (Voice or Security)
  • Previous experience in Telecommunications in a Team Leadership Role will be an added advantage
  • Network management.

Minimum qualification

  • BA, BEng, BTech or HND

Job Title: Manager, Performance Management
Location:
Lagos
Job Description

  • To implement Performance Management Process and policies aligned to MTN’s strategy
  • Support the Shareholder return strategy by developing and
    implementing HR Processes that are aligned to achieving all elements on
    the business score card. (I.e. Grow Market Share, Grow ICT & Data
    Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns
    Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount,
    process optimisation, etc.), to drive efficiency gains to ensure at
    least 5% reduction in Divisional budget year-on-year.
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Strategic Partnerships with MTNN leadership team to drive
    awareness on expected behaviours and impact on non-compliance on bottom
    line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group
    and MTNN transformation initiatives focusing on Customer centricity,
    including Perfect 10 Project.
  • Drive an increase in MTNN’s Net Promoter Score.
  • Promote a sustainable organizational culture that enhances
    employee productivity and oversee the management of the year on year
    performance of all dimensions of the Group Culture Audit.
  • Network and build solid relationships with internal units and
    relevant third parties (e.g. strategic investors, technical and finance
    partners, business consultants etc.) and develop a close working
    relationship with relevant information sources to provide an integrated
    service.
  • Develop, implement and maintain Performance Management policies
    in line with the MTN Performance Management Framework, Strategy,
    programs and policies
  • Support operational transformation across the business and
    define key performance indicators to measure success at the Enterprise,
    Divisional and Individual levels.
  • Assist with the implementation and coordination of employee
    performance management processes and procedures and monitor compliance
    with related policies.
  • Assist in the implementation of Human Resources recognition
    scheme across Human Resources Division and the MTN Shine recognition
    programme across the organisation.
  • Provide general Human Resources performance reports and specific IPF (Integrated Performance Framework) reports.
  • Maintain and update database of performance appraisals and reports at the end of each performance cycle.
  • Provide statistical data on performance appraisals to enable management make informed decisions
  • Ensure compliance with required service level agreements with regard to Reward deliverables.
  • Conduct retention risk and impact analysis by calculating employees’ retention risk score and the impact if lost.
  • Advise, educate and support employees and line managers on matters related to the performance management, policies,
  • Develop communication materials and facilitate workshops, focus
    groups, etc., to enhance employees’ understanding of performance
    management, policies, etc.
  • Continuously seek self-professional development to sharpen
    skills and capabilities in a versatile and evolving digital landscape.
  • Coach and train the team to ensure understanding of the
    objectives and goals of the department, awareness of set
    targets/requirements and regularly review their training needs.
  • Review performance of individual team members and complete
    appraisals in accordance with the employee performance appraisal
    procedures and time schedules.
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Job Condition:

  • General working conditions
  • May be required to work extra hours

Experience & Training

  • First degree preferably in the Social Sciences or any other relevant degree
  • Fluent in English
  • Minimum 6 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Experience in Performance Planning, Monitoring, & Management and General HR
  • Experience in data analysis, project management, and   recognition programmes.
  • Performance Management
  • Balance Scorecard Methodology
  • Strategy Execution
  • Big Data Analytics

Minimum Qualification

  • BA, BEd, BSc, BTech or HND

Job Title: Geomarketing Analyst
Location:
Lagos
Job Descriptions   

  • Assist in the management of the Engine Room Program including
    generation of key reports, analysis, interpretation and distillation of
    intelligent information, towards ensuring the business revenue and
    market share targets are met and exceeded.
  • Prepare Engine Room Program dashboards.
  • Circulate dashboards (for Customer Consultants (CCs), Team Lead
    Customer Consultants, Regional/National Engine Room Programs) on a
    weekly basis.
  • Collect information from Engine Room Program Managers and/or CCs directly and update the initiative impact tracker.
  • Coordinate data gathering for the Engine Room Program dashboards and analytics.
  • Ensure the field diagnostics happens on time in the “right” LGAs (executed by Sales &Distributions).
  • Collect information from other departments as required for Engine Room Program activities (Corporate Services, Network etc.).
  • Perform additional Engine Room Program analytics as required.
  • Perform ad-hoc analytical requests and analysis to uncover new regional insights and trends.
  • Coordinate Engine Room Program meeting attendance.
  • Calculate Return on Investment (ROI) from the Engine Room Program initiatives.
  • Ensure Engine Room Program progress and dashboards are conducted quickly and accurately.
  • Generate new analytics insights.

Job Condition    

  • Normal MTNN working conditions
  • May be required to work extended hours

Experience & Training

  • First degree in Economics, Accountancy, Finance or any other related discipline
  • 4 years working experience which includes:
    • 2 years in a business analyst or business analyst support role
    • 2 years work experience with Excel/data analysis
    • Understanding of sales channel
    • Computer literacy: Microsoft Office Suite, Excel

Minimum qualification

  • BA, BEd, BSc or HND

 
How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline  15th November, 2016.

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