Stanbic IBTC Bank recruitment for Graduate and Experienced Personnel, November 2016

Stanbic IBTC Bank is a leading African banking group focused on emerging
markets globally. It has been a mainstay of South Africa’s financial
system for 150 years, and now spans 16 countries across the African
continent.
Standard Bank is a firm believer in technical innovation, to help us
guarantee exceptional client service and leading edge financial
solutions. Our growing global success reflects our commitment to the
latest solutions, the best people, and a uniquely flexible and vibrant
working culture. To help us drive our success into the future, we are
looking for resourceful individuals to join our dedicated team at our
offices.

Stanbic IBTC Bank is recruiting to fill the job positions below:

Job Title: Officer, Data Processing
Job ID: 19921
Location: Lagos, Nigeria
Job Details

  • Group Information Technology: systems development, business
    analysis, architecture, project management, data warehousing,
    infrastructure, maintenance and production

Job Purpose

  • To ensure  smooth running End of day activities on application
    systems, take backup of databases, generate reports, print and
    circulate.

Key Responsibilities/Accountabilities

  • Ensure that all work request / incidents logged in Remedy are
    responded to and resolved within the agreed time frame. Also ensure that
    calls are escalated and communicated to the required support area and
    user.
  • It is imperative that the necessary housekeeping takes place on
    an hourly/ daily/weekly/monthly basis as per the job requirements.
  • Provide high level competency with regard to application systems:
    • Ensure smooth Run and Support End of day processing &
      End of month processing on Finacle core, Finacle ODS, HP&L & MOD
      etc.
    • Ensure backup of application databases on Sybase, Oracle, SQL Server, etc on daily basis.
    • Ensure backup of Bank’s third party applications.
    • Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
    • Provide support for nightly teams .
    • Development of Reports, customization and maintenance.
    • Ensure projects support & Implementation.
    • Support Interfacing of external Applications to Finacle Banking software.
    • Support on Middle office database (MOD).
    • Investigate system differences in suspense e.g. GL Suspense, Treasury Wip , Trade Finance Suspense etc.
    • Implementation of change request of business applications from the Centre.
    • Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc.
    • Ensure no downtime is recorded as a result service downtime on applications and peripherals .
    • Ensure monitoring of databases, AIX servers and free spaces
      of the hard disk and file systems for performance and pro-actively
      prevent non-availability.

Preferred Qualification and Experience

  • Minimum of first Degree or its equivalent in numerate or
    semi-numerate disciplines such as engineering, computer sciences,
    statistics, mathematics,
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Knowledge/Technical Skills/Expertise

  • Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
  • Proactive monitoring of all the critical applications and peripherals
  • Monitor and Report all the activities at the Data Centre.Ad-hoc assignments.
  • Any other duties as may be assigned by Department Head.

Interested and qualified candidates should:
Click here to apply for this Position

Job Title: Client Service Officer
Job ID:
19922
Location:
Lagos, Nigeria
Job Details

  • Group Information Technology: systems development, business
    analysis, architecture, project management, data warehousing,
    infrastructure, maintenance and production

Job Purpose

  • To provide an operational Regional IT Support structure to
    ensure that general IT problems in the bank and particularly the
    assigned region are resolved promptly and efficiently.
  • The operation support includes first level support on users’
    workstations, file/print servers, IT peripherals, LANs and communication
    equipment.

Key Responsibilities/Accountabilities

  • Provide first level support on IT related issues in all the branches within the region
  • Repair/re-install and configure Microsoft Windows Operating Systems on desktops and notebook PCs.
  • Upgrade/Downgrade and Configure Internet Explorer 7 for Finacle on users systems.
  • Repair/re-install and configure Finacle client applications on desktops and notebook PCs.
  • Carry out first level support on hardware (workstations, scanners, printers, and other peripherals).
  • Carry out first level support on applications (Ms Operating
    system, MS Office suite, Finacle and Intranet applications) and ensuring
    online service availability during operational hours.
  • Carry out first level support on LANs
  • Carry out first level support on ATMs
  • Support Trader and Mobile Payment solutions

Preferred Qualification and Experience

  • Minimum of first degree or its equivalent in numerate or
    semi-numerate disciplines such as engineering, computer sciences,
    statistics, mathematics.
  • At least 3 years’ experience in IT.

Knowledge/Technical Skills/Expertise

  • Branch Rollout – Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) for new branches
  • Deployment of IT infrastructure (Link, LAN, Systems, Inverter/UPS power & Peripherals) to branches when BUs relocate
  • Support new project deployment such as upgrade of Operating
    Systems and other applications, Antivirus & Patch deployment,
    Inverter, UPS, etc.
  • Carry out other functions in the department that may be assigned.

Interested and qualified candidates should:
Click here to apply for this Position

Job Title: Data Analytics Resource Executive
Job ID:
19924
Location:
Lagos, Nigeria
Job Details

  • Group Information Technology: systems development, business
    analysis, architecture, project management, data warehousing,
    infrastructure, maintenance and production

Job Purpose

  • To conduct full lifecycle data activities to include data
    gathering, requirement analysis and design, develop reporting
    capabilities including dashboards, predictive modelling and continuously
    monitoring performance and quality control plans to identify
    efficiencies, problem areas, and possible improvements.
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Key Responsibilities/Accountabilities

  • Accurate & reliable reports to the company and develop data visualization and reporting tool
  • Operational performance reported on monthly, quarterly and annual basis
  • Train end users on new reports and dashboards
  • Customer Segmentation and Targeting, Pricing and Promotional Effectiveness, Loyalty Program Effectiveness
  • Conduct Text and Sentiment Analysis and generate actionable insights from unstructured and ambiguous customer feedback
  • Develop Predictive Modelling and Machine Learning Models Built for Predicting customer attrition and Customer Segmentation

Preferred Qualification and Experience

  • Minimum of first Degree or its equivalent in numerate or
    semi-numerate disciplines such as engineering, computer sciences,
    statistics, mathematics.
  • Minimum five years experience

Interested and qualified candidates should:
Click here to apply for this Position

Job Title: Problem Manager
Job ID:
19923
Location:
Lagos, Nigeria
Job Details

  • Group Information Technology: systems development, business
    analysis, architecture, project management, data warehousing,
    infrastructure, maintenance and production.

Job Purpose

  • Responsible for the planning and coordination of all activities
    required to carry out, monitor and report on the problem management
    process, and responsible for reviewing problem trends and proactively
    taking actions to identify problems and remove errors for a department
    or business unit

Key Responsibilities/Accountabilities
Primary responsibilities include the:

  • Identification of IT problems by analysing incident data in
    conjunction with incident managers or engaging with relevant IT support
    staff;
  • Investigate IT problems, according to impact, through to resolution or error identification;
  • Facilitate requests for changes (RFCs) to clear errors;
  • Monitor progress on the resolution of known errors;
  • Advise incident management staff on known workarounds for incidents related to unresolved problems or known errors; and
  • Assist with the handling of major incidents and identifying the root causes.

Proactive problem management through:

  • Identification of trends and potential IT problem sources by reviewing incident and problem analysis data;
  • Facilitate requests for changes (RFCs) to prevent the recurrence of problems; and
  • Facilitate the prevention of IT problems across multiple systems

Preferred Qualification and Experience

  • Minimum of first degree or its equivalent in numerate or
    semi-numerate disciplines such as engineering, computer sciences,
    statistics, mathematics.
  • Minimum of 2 years post qualification experience.

Knowledge/Technical Skills/Expertise

  • Microsoft Office Suites (especially Word, Excel and Powerpoint)
  • Report Preparation


Interested and qualified candidates should:
Click here to apply for this Position

Application Deadline  30th November, 2016.

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