Recent Jobs in Lagos at Janchine Nigeria Limited

Janchine Nigeria Limited was incorporated in March 2007 as a Support Services and other Logistics firm. Being Human Capital Managers, we strive to add value to our clients business by providing unequalled, unique and excellent services to various sectors such as Banks, Insurance Companies, Manufacturing, and other corporate organizations, by leveraging on our experienced human capital base. Janchine Nigeria Limited is recruiting to fill the position below: Job Title: Hotel Housekeeping Supervisor Location: Lagos Job Descriptions

• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning.
• Check bedrooms for maintenance - attention to details and presentation are very important.
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Re-training on health and safety and do the risk assessment on staff,
• Re-training the room attendant to the high core standard of hygiene and cleanliness of the bedrooms, Re-introduce any changes on different cleaning materials and chemicals to be used, ask for staff feedback and give incentives for jobs well-done.
• Coordinates work activities among departments.
• Inventories stock to ensure adequate supplies.
• Evaluates records to forecast department personnel requirements.
• Makes recommendations to improve service and ensure more efficient operation.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Deputize and supervise the housekeeping department along with the head housekeeper.

• Good education in management communications, especially on the subject of your interest,
• Hospitality.
• You need to have good organization and planning;
• Have a lot of determination, patience, skills and knowledge;

• Dealing with bookings by phone, e-mail, letter, fax or face-to-face.
• Completing procedures when guests arrive and leaves.
• Choosing rooms and handing out keys.
• Preparing bills and taking payments.
• Taking and passing on messages to guests.
• Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
• Answering questions about what the hotel offers and the surrounding area.
• Dealing with complaints or problems

• Minimum of 2 years experience as a Hotel receptionist.
• Excellent written and spoken communication skills.
• Strong customer service skills.
• Friendly and professional telephone manner.
• Ability to adapt to different guests.
• Patience and tact.
• Ability to stay calm under pressure and look after several things at once.
• Good problem solving skills.
• Ability to use computerized technology.
• Methodical approach to your work.
• Accuracy and attention to detail.
• Minimum of OND/HND

• Run hotels.
• Make sure that all staff do everything they can to make a guest's stay pleasant and comfortable, while making sure that the hotel is profitable and efficient.
• Coordinate cleaning staff, the front desk operations, grounds and facilities maintenance, and where applicable, make sure the indoor water slide is super-fun.
• Create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.

• At least an associate Degree in Hospitality or Hotel Management or a Bachelor Degree.
• Minimum of 5 years experience.

• Customer-Service: Hotel managers deal with guests every day. Customer loyalty begins with good service and friendly demeanor.
• Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
• Leadership: Hotel managers need to be able to motivate their employees, resolve issues and complaints from guests.
• Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
• Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job.
• Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
• Problem-Solving: Hotel managers need to be able to think quickly on their feet and make decisions with problems come up.
• Lodging managers have a broad set of duties, including hiring, managing and training staff, facility maintenance

• Proven experience as marketing executive or similar role.
• Minimum of 4 years experience.
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices.
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness.
• BSc/BA in Marketing, Business Administration or relevant discipline