Job Recruitment For Offline Sales Agents at IROKOtv, March 2017

IROKO is Africa's leading Entertainment Technology Company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world's largest online catalogue of African content, totalling 10,000+ hours. We are recruiting to fill the position of: Job Title: Offline Sales Agent Location: Lagos Job Description

• Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
• Teaching booth visitors how to download and use the IROKOtv app
• Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
• Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
• Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
• Achieving and maintaining proficiency with our escalation matrixes
• Consistently staying up-to-date with new IROKOtv products/services
• Managing cash transactions and remitting cash balances to IROKOtv
• Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
• Providing weekly reports on customer feedback to management

• Candidates should possess relevant educational qualification
• Previous sales or customer service experience is a PLUS!.
• Must-be friendly and fluent in English.
• Should be familiar with smartphones (Android) and mobile applications.