Jobs

Customer Care Representatives recruitment at BlueSteel Resources , 13th March, 2017

BlueSteel resources is a company dedicated to getting to the heart of the matter in the most professional and efficient manner. We aim to be the premier destination for talented candidates and clients committed to staffing top tier professionals. We pride ourselves on connecting clients with seasoned management talent in a diverse range of industries. We are recruiting to fill the position below: Job Title: Customer Care Representative Location: Lagos Role/ Task Complexity

Provide quality customer service to customers
Respond and follow up promptly to customer enquiries
Handle and resolve complex cases to ensure customer satisfaction
Process orders, forms, applications and requests
Record details of enquiries and customer interactions including actions taken
Work effectively with a variety of situations, individual and groups
Acquire multiple product knowledge to enhance ability to understand customer needs across different service plans
Identify processes, procedures and workflow improvements and assist in the implementation
Sales of phones, accessories, sim cards and airtime
Sim registration, sim swap etc
Obtain and evaluate all relevant information to handle enquiries and complaints

Minimum Education Requirement

A minimum of an OND qualification.

Salary: N30,000 How to Apply Interested and qualified candidates should send send their CV's to: [email protected] Application Deadline: 15th March, 2017.

Lagos State

OND / HND / BSC Holders job vacancies in Nigeria, Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria