Customer Care Officers recruitment in a Reputable Manufacturing Company in Lagos

W-Holistic Business Solutions – Our client, a
reputable Manufacturing company in Lagos seeks to recruit suitably
qualified candidates for the position below :


Job Title:
Customer Care Officer
Location: Lagos
Responsibilities

The responsibilities of the ideal candidate will be to:

  • Attend to customers’ orders, enquiries and complaints through phone calls, mails and social media.
  • Prepare reports by collecting and analysing customers’ orders,
    enquiries and complaints, and send it via the management reporting
    system.
  • Occasionally be involved in attending to walk-in customers and perform other duties as required by the CEO.
  • Contribute to team effort by accomplishing related tasks as needed.

Qualifications

  • The candidate should have OND/HND in any field with at least 1 year relevant work experience.
  • Proximity to the location is compulsory (Ogba).

Competencies and Skills:

  • Good communication skills (oral and written)
  • Must possess phone answering skills
  • Must be humble
  • Must be competent in the use of Microsoft Office Suite, particularly MS Word and Excel.
  • Ability to write reports
  • Must possess problem-solving skills
  • Must be patient
  • Must be able to listen attentively
  • Must possess conflict management/negotiation skills

Salary
Between 20,000 – 25,000 naira.

Note: Applications without position and industry indicated as subject of mail will be disqualified. 


How to Apply

Interested and qualified candidates should send their CV’s, not more than 2 pages to:  whbsjobcentre@gmail.com , with the position and industry as the subject of the mail.

Application Deadline: 26th of May, 2017.

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