Customer Care Officers recruitment at The Stransford Company

Stransford Company – Consistently ranked among the top five of the Engineering News-Record Top 400 Contractors, Stransford is a leader in a variety of market sectors throughout North America and, most recently, Australia.
We are currently recruiting to fill the position below:

Job Title: Customer Care Officer
Location: Lagos
Job Description

  • Serving customers by providing product and service information.
  • Resolving product and service problems.

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Determining the cause of the problem.
  • Selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment.
  • Following up to ensure resolution.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint.


How to Apply

Interested and qualified candidates should send their CV’s and cover note to: hr@stransford.com using the job title as reference of the mail.

Note: Do not call. Qualified applicant will be contacted after the CV review

Application Deadline  30th June, 2017.

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