Latest Jobs in a Multinational Retail Chain

eRecruiter Nigeria - Our client is a multinational retail chain specializing in household and consumer goods including cosmetics, stationery, toys, and kitchenware. It has been expanding globally since its establishment and have opened more than 1,800 stores around the world. They also created a new business style, which combines fashion and leisure together, becoming the main force in the department stores and shopping centers with catering, fast fashion clothing and entertainment industries. They currently have an opening for the position below:   Job Title: Retail Shop Supervisor Location: Asaba, Delta Job Profile

• To operate the store in accordance with company and brand policies and procedures, motivating and leading the store staff team in order to ensure net sales and shop staff cost control, while allowing functional managers to provide excellent service to consumers, present the brand and its products to the best levels.
• Focus:  Net sales growth, shop staff cost optimization, consumer and brand excellence, cash/asset control.

• Manage shop floor staff hierarchically
• Operate the store and manage goals and priorities to achieve the Sales targets in units and in values
• Organizing the shop and planning tasks efficiently to allow sales staff to focus primarily on serving the customers and selling
• Ensuring the presentation and visual merchandising is executed in accordance with company and brand policies
• Ensure rules principles and guidelines on the cashiers activities
• Organise cost control via optimizing shop staff presence planning
• Ensure compliance with all operating standards, policies, and procedures, which include:
• Ensuring the safekeeping and protection of all company assets (owned or rented)
• Ensuring that all in-store systems are used, updated and maintained in the correct way at all times by appropriate and properly trained staff
• Execution of various administrative tasks (Receiving goods, handling vouchers, following banking procedures, POS Merchant cards, handling product complaints, proper reporting etc.)
• Replenishing sold items from the stock room and where required ordering them at the central retail merchant
• Facilitating sales to customers in compliance with all company policies and conditions
• Ensuring customer service levels are maintained at all times
• Performing regular full or partial physical stock takes in conformity with corporate policies and procedures
• Identifying any discrepancies between system stocks and physical counts and physical counts and recounting where appropriate
• Reviewing and obtaining Head Office approval for any stock adjustments
• Creating a transparent, proactive and motivating environment where staff can take responsibility,
• Leading, managing and coaching the sales team to develop “best practices”
• Motivating and inspiring the shop staff team
• Controlling the daily tasks of the staff and providing regular feedback and evaluations of their performance

• Bachelor’s Degree only in any discipline from a good University
• Must currently live in Delta state
• Excellent English both written and spoken is a must
• 3 Years retail/ branded business experience is a must

• Appearance
• Composure
• Attitude
• Communication (Written and Oral English)
• Charisma

• Ensures that all customers to the shop are welcomed and that they receive the best possible service.
• Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

• Ensuring that all customers are welcomed and that they receive the best possible service
• Proposing product combinations to increase sales
• Answering any questions they may have (availability, suitability, price and composition etc.)
• Offering accurate advice to customers with a customer focused approach
• Executes all operating standards, policies, guidelines and procedures of the shop
• Safekeeping and protection of all company assets (owned or rented)
• Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
• Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
• Checking availability of stock of products for customer requests
• Checking the actual goods received against the announced goods and processing the receipt on the company systems
• Loading and scanning goods into cartons
• Ensuring all merchandise is properly price ticketed

• Bachelor's Degree in any discipline with some experience in Retail business preferably (Retail experience/Retail business here refers to malls & stores in malls, outlets and other related brand outfits).
• OND/HND must have at least 1 year relevant experience
• Must reside in Delta State.

• Very good:
  • Appearance
  • Composure
  • Attitude
  • Communication (Written and Oral English)
  • Charisma

• Ensures that all customers to the shop are welcomed and that they receive the best possible service.
• Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

• Ensuring that all customers are welcomed and that they receive the best possible service
• Proposing product combinations to increase sales
• Answering any questions they may have (availability, suitability, price and composition etc.)
• Offering accurate advice to customers with a customer focused approach
• Executes all operating standards, policies, guidelines and procedures of the shop
• Safekeeping and protection of all company assets (owned or rented)
• Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
• Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
• Checking availability of stock of products for customer requests
• Checking the actual goods received against the announced goods and processing the receipt on the company systems
• Loading and scanning goods into cartons
• Ensuring all merchandise is properly price ticketed

• Bachelor's Degree in any discipline with some experience in Retail business preferably (Retail experience/Retail business here refers to malls & stores in malls, outlets and other related brand outfits).
• OND/HND must have at least 1 year relevant experience
• Must reside in Anambra State.

• Very good:
  • Appearance
  • Composure
  • Attitude
  • Communication (Written and Oral English)
  • Charisma