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Michael Stevens Consulting - We are a long established and well respected multi-disciplinary management and financial consulting firm with offices in several locations across Nigeria. We are currently recruiting to fill the vacant position below:     Job Title: Protocol Officer Location: Lagos Purpose of the Role

  • The principal purpose of this role is to foster logistics and travel plans and processes in the organization.
  • This includes local and international travel arrangements’, visa processing, hotel bookings, airport pickups etc for senior management and key staff in the organization.
Top Accountabilities
  • Identify, establish and communicate effective logistical procedures to be used in transport operations, ensuring all stakeholders are aware and follow company procedures while handling company vehicles.
  • Responsible for controlling, supervising and optimizing the allocation of duties to drivers and all staff under their charge to ensure high performance standards are maintained..
  • The protocol officer is expected to plan the timetable of foreign visitors. He/She arranges for transportation where necessary and ensures the visitor’s schedule does not suffer from complications and delays.
  • Provide protocol to clients at the airport both international and domestic
  • To deal with Immigration Authority and airport security force for clearance of clients.
  • Arrange collection of travelers and baggage.
  • Ensure speedy passage through airport – process travel documents.
  • Make airport arrangement pick up and drop; Supervise escort patrol.
  • Protect clients from extortion or harassment by airport authorities.
  • Transferring passengers through the airport.
  • Obtain quotations from agents or various airlines to find the best flight prices, options, buy and refund airline tickets as requested. Check-in for flights, select seats per preference and communicate to the traveling staff.
  • The officer facilitates the travel of staff members going to other countries on official business.
  • Arrange hotels and airport transfers, travel packages in anticipation of travel for staff, management and contractors working on projects.
  • Provide periodic reports on expenditure and related information regarding travel.
  • Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
  • The officer will assist with organizing events that involve international guest. He/she sends invitations and arranges to receive visitors; plan for their accommodation.
  • Assist with other office function when less busy with travel arrangements.
  • Willingness to work outside office hours.
Knowledge and Skills
  • Degree in any discipline
  • Certification in IATA an added advantage
  • Good team spirit and human relations management.
  • Good negotiation and communication skills both written and spoken, email etiquette, invoicing.
  • Good organizational and management skills, an analytic mind and good numeracy skills.
  • Good diplomacy skills and tact in dealing with team members, tired drivers and colleagues.
  • 0-1 year working experience in the travel industry with good working knowledge of ticketing and travel logistics.
  • Exhibit a high level of initiative, objectivity, integrity and commitment.
  • Outgoing and confident with a pleasant personality; independent and self-motivated.
  • Proficient with Internet use, MS-Office and good problem solving skills.
  • High attention to details and a team player
Special Skills & Key Behavioral Competencies:
  • Smart; Numeric; Dutiful; Confident
  • Outgoing; Driven; Trustworthy
  • Must be resident in Lagos State
  • Not more than 27 years by December 31 , 2017
      Job Title: Management Trainee Location: Lagos Job Description
  • Candidate must be ambitious with achievement drive that is internal, Constant and self-imposed
  • Candidate must be disciplined, focused, with excellent abilities to learn fast and grow quickly in a diverse and multi-cultural business environment.
Qualification and Requirments
  • Minimum of 5 credit pass including English Language and Mathematics in WAEC or NECO in one sitting.
  • B.SC /BA in any discipline
  • Not more than 27 years by December 31, 2017.
  How to Apply Interested and candidates should send their applications and CV's to: [email protected]   Application Deadline: 22nd September, 2017.