Graduate Job Vacancies in an IT Maintenance Firm in Lagos

JCvaxe Technology Concepts is a registered IT maintenance firm that renders computer Sale,repairs, networking and other IT solution for various organizations. Our services cover both software installation and hardware troubleshooting and repairs. We are recruiting to fill the position below:   Job Title: Graduate Trainee Location: Lagos Key Responsibilities

• Applicants must be passionate about building a career Knowledge/Technical Skills/Expertise:
• Excellent verbal and written communication skills Relationship building skills Team work.

• Act as the point of contact between the manager and internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments.
• Make travel arrangements & occasionally join the director on trip Take dictation and minutes Source office supplies Produce reports, presentations and briefs.
• Devise and maintain office filing system.

• Supervises, assigns, reviews and participates in the work of staff responsible for volume purchasing services. Exercises considerable independent judgment in making purchasing decisions in accordance with JCVAXE Technology Concepts

• Plans, prioritizes, assigns, supervises and reviews work of staff responsible for purchasing including technical and specialized procurement of supplies, equipment and services. Requires extensive knowledge of policies, procedures and practices.
• Assumes responsibility and oversight of large and complex purchases involving use of Requests for Proposals.
• Provides input on budget. Proposes salary raise within budget. Monitors and obtains best price for office expenditures.
• Approves payment of invoices and directs purchasing card expenditures for office. Negotiates copier maintenance contracts.
• Reviews, analyzes and approves all purchases where award is not made to the low bidder to ensure justification exists and policy is followed. Reviews, analyzes, researches and approves purchases of a non-competitive nature.
• Resolves problems and protests concerning bid solicitations, contract awards or contract performance as the need arises. Addresses unauthorized purchases. Conveys decisions both verbally and in writing referencing law and policy.

• Work with less or no supervision
• The Customer Service officer is a first point of contact for jcvaxe customers.
• The primary role of a Customer Service Officer within the team is to respond to a variety of customer requests and inquiries via the telephone or in person over the counter.

• Escalating customers complains to appropriate unit for resolution
• System Administration and Troubleshooting
• Initiate and Implement 1st level troubleshooting
• Attending to Clients needs and problems
• Setting up of new connections
• Reporting to your Supervisor
• Performing other Tasks that are relevant to your Unit/Department operations

• Degree in Computer Science or related discipline
• 1year + experience in internal marketing and branding.
• Creative/Innovative
• Ability to Host & Manage Company website
• Resourceful

• Building the Business-sales, coverage, display, competitive pricing.
• Building the Organization Capabilities- training, coaching, effective working tools and effective work environment.

• Responsible for delivery/exceeding target sales for distributor organization.
• Monitoring and driving sales on a regular basis.
• Motivating and driving sales team for target achievement.
• Ensures all the different types of the organizations brands are always available in every store.
• Ensures the organizations brands (in every store) have advantage over competition - in display, visibility and pricing.
• Responsible for training sales reps.
• Product development and sales of company product.
• Manage distributor sales resources.

• Ensuring coverage of the entire market.
• Identification of the new dealers/ Wholesalers & introducing them to the Branch Manager.
• Ensuring that the product is available & visible throughout his assigned territory.
• Good understanding of the market & competition.

• Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services.