Job for a Technical Resource Officer at Bradfield Consulting Limited

Bradfield Consulting Limited – Our client, is recruiting suitably qualified candidates to fill the position below:

 

Job Title: Technical Resource Officer – Africa
Location:
Lagos
Job Description

  • Receives and processes the most complex customer orders, inquiries and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product applications.
  • Repairing motors and controls.
  • Customer site support.
  • Customer phone support.
  • Onsite technical support for all customers.
  • Administration work in terms of technical database (repairing motors).
  • Assist and coordinate the training that takes place on all the products of the Company in CAF market including new employees.
  • Pro-actively maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service.
  • Researches and obtains resolution of a variety of customer complaints and issues.
  • Serves as link between customers and sales staff to assure responsiveness.
  • Tracks order activity, and alerts appropriate staff of any potential delivery problems.

Additional Requirements

  • Electrical Electronics or Mechanical Engineering background.
  • Excellent communication and interpersonal skills.
  • Technical certifications will be an added advantage i.e CCNA, ITIL Vs 3.
  • Fluency in English and French is a compulsory requirement.
  • Minimum of 2 to 3 years working experience in similar Industry.
  • Strong and sound technical background.


How to Apply

Interested and qualified candidates should:
Click here to apply

 

Application Deadline  25th October, 2017.

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