Graduate Recruitment at Finchglow Travels Agency Limited

Finchglow Travels is a world class Travel Management Company. We provide travel solutions for all your personal and business travel needs; from travel consultations to ticketing and reservations, tours and transfer to consular services, our main goal is to satisfy all your travel needs, we sell the world to you. We are recruiting to fill the positions below:     Job Title: Front Desk/Sales Officer Location: Lagos Job Description

• Orientate customers about the products and services of the company.
• Engage in selling of company’s product via phone, direct marketing and social media platforms.
• Receiving and directing visitors.
• Dealing with incoming and outgoing correspondence.
• Diary management and Preparation of reports, maintaining office files
• Assisting and contributing in general to front desk office coordination.
• Maintaining confidentiality with regards to client information.
• Provide secretarial and administrative support in order to ensure effective and efficient office operations.
• Maintain confidential records and files.
• Arrange for payment of bills such as Electricity bill, DSTV, etc.
• Type correspondence, reports and other documents.

• B.Sc/HND in related discipline
• 1-2 years of relevant work experience; with proven sales record.
• Must have a flair for sales
• Excellent communication skills
• Excellent telephone etiquette
• Strong administrating skills
• Good people management
• Organizational skills

• Selling hotels and tour packages to clients
• Prospect and convert clients for the organization
• Communicate with suppliers to get discounted prices and best services for clients.
• Create awareness of the brand as well as analyze the market potential and the value of existing and potential clients.
• Manage accounts and meet or exceed targets relating to hotel revenue growth and profit margin.
• Research and recommend suitable hotel and tour packages to clients
• Build and maintain strong relationships with new and existing clients
• Plan and organize sales strategy by maximizing company’s return on investment.
• Monitor and report sales activities and follow up with the management
• Carryout after sales follow up and feedbacks

• B.Sc/HND in related disciple
• 1-2years relevant Sales experience, with exposure on corporate sale
• Experience in the travel/hospitality industry would be an added advantage
• Ability to work with little or no supervision
• Excellent communication skills
• Knowledge of Microsoft Office Suite.

• Facilitate Travel and Tourism courses such as IATA, Airfares and ticketing, customer service, protocol handling.
• Facilitate Management courses.
• Develop and oversee the production of training manuals and handouts
• Prepare and forward the online enrolment process for IATA exams.
• Responsible for developing and updating existing course materials
• Maintain training standards as established by the Organization Aviation Academy and external regulatory bodies.
• Ensure that all courses are completed according to the Training Course Outline and also ensure quality result
• Ensure structured learning experience to achieve quality results, as well as boost the image of the school.
• Ensure that all appropriate endorsements are made on the student’s record
• Ensure students’ training records are appropriately documented

• B.Sc in any discipline
• IATA Foundation Diploma
• 2-4 years’ experience in facilitating Travel courses

• Excellent communication Skills
• Excellent writing skills
• Ability to work in team effectively
• Ability to use MS Office Tools i.e MS Word & PowerPoint

• Map out content strategy that support and extends marketing initiatives.
• Create and manage online marketing campaigns and manage social media communications to build fan base.
• Develop a comprehensive marketing plan for all social media platform that would aid the online presence of the organization.
• Liaise with the website development team to build the best web presentation with a focus on usability and accuracy.
• Create and develop engaging activities, contest, and games etc. to aid more engagement on all social platforms and create more awareness for the organization.
• Be a brand manager for the organization by engaging with customers and prospects on all social media platforms.
• Monitor, analyze and research new online trends

• B.Sc/HND in any discipline
• 2-4 years of experience as a digital media executive
• Have an intermediate knowledge in Email Marketing and ability to build an Email List
• Conversant with paid social media campaigns
• Ability to use analytical tools for tracking i.e. Google Analytics, Alexa
• Conversant with all aspect of social media marketing, Search Engine Marketing, Search Engine Optimization, Display/Banner Advertisement, Content Marketing &Inbound Marketing.
• Proven graphics design experience(would be an added advantage)

• Excellent communication and copy writing skills
• Ability to work in team effectively
• Able to work under pressure and effectively multi task
• High level of creativity, versatility and visual ability

• Prospect and convert Corporate clients for the organization
• Manage accounts and meet or exceed targets relating to revenue growth and profit margin.
• Identify new corporate clients, access their credit worthiness, and ensure that all bids are closed within the set time frame.
• Establish objective, explore customer needs with the aim of matching product with the customer value proposition
• Build and maintain strong relationships with clients at all level within an organization.
• Plan and organize sales strategy by maximizing company’s return on investment.
• Create awareness of the brand as well as analyze the market potential and the value of existing and potential clients.
• Monitor and report sales activities and follow up with the management
• Carryout after sales follow up and feedbacks

• B.Sc/HND in related disciple
• 2-3 years relevant experience with exposure on corporate sales
• Experience in the travel/hospitality industry would be an added advantage
• Must be a business oriented person with proven track record of meting targets
• Must reside in Abuja
• Excellent communication skills and networking ability
• Knowledge of Microsoft Office Suite.