Current recruitment at Contec Global Group

Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality. We are recruiting to fill the positions below:   Job Title: Agent Acquisition Manager Location: Lagos Job Description

• Responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.
• Hands-on supervision of a 50+ person field sales and operational support team across various region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
• Drive volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
• Ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• To motivate the team and agents, and driving both to exceed set targets.
• Influence and work collaboratively with teams and other department
• Ensure sales revenues at a fast moving consumer goods company or similar products.
• Any other assigned duties given by HOD.

• Manage all social media accounts, including, but not limited to, Facebook, Instagram, Twitter, and Pinterest.
• Shape how we frame, package, and distribute content (written, photo, video) to maximize visibility, increase referrals, drive engagement and audience growth.
• Work closely with editorial and marketing teams to package content, interpret data, share insights, and inform content development.
• Encourage and facilitate audience conversations on social channels.
• Institute social listening processes to inform content strategy.
• Maintain relationships with social influencers, publishers, and platforms to extend our audience reach.
• Keep up to date with social trends and strategy; recommend changes, optimizations, and share learnings across all teams.
• Monitor the news cycle to ensure our social channels are consistently up to date and relevant. Provide creative social support for events.

• Candidates should possess relevant qualifications.

• Advises customers by providing information on products
• Sales of business solutions and services to target markets/customer base.
• Grow the merchant and customer touch point network into the largest multi-channel network.
• Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
• Managing the sales process for new prospects, from initial contact through to closure
• Contacting prospective customers and discussing their requirements.
• Achieving all revenue targets & objectives in line with the Area Business Plan.
• Working closely with the marketing team to produce any sales collateral required for the target market.

• Responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.
• Hands-on supervision of a 50+ person field sales and operational support team across various region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
• Drive volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
• Ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• To motivate the team and agents, and driving both to exceed set targets.
• Influence and work collaboratively with teams and other department
• Ensure sales revenues at a fast moving consumer goods company or similar products.
• Any other assigned duties given by HOD

• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
• Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
• Handle customer inquiries both telephonically and by email
• Provide customers with product and service information
• Document all call information according to standard operating procedures
• Manage and resolve customer complaints.

• Candidates should possess relevant qualifications.

• Advises customers by providing information on products
• Sales of business solutions and services to target markets/customer base.
• Grow the merchant and customer touch point network into the largest multi-channel network.
• Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
• Managing the sales process for new prospects, from initial contact through to closure
• Contacting prospective customers and discussing their requirements.
• Achieving all revenue targets & objectives in line with the Area Business Plan.
• Working closely with the marketing team to produce any sales collateral required for the target market.

• Candidates should possess relevant qualifications.

• Manage all social media accounts, including, but not limited to, Facebook, Instagram, Twitter, and Pinterest.
• Shape how we frame, package, and distribute content (written, photo, video) to maximize visibility, increase referrals, drive engagement and audience growth.
• Work closely with editorial and marketing teams to package content, interpret data, share insights, and inform content development.
• Encourage and facilitate audience conversations on social channels.
• Institute social listening processes to inform content strategy.
• Maintain relationships with social influencers, publishers, and platforms to extend our audience reach.
• Keep up to date with social trends and strategy; recommend changes, optimizations, and share learnings across all teams.
• Monitor the news cycle to ensure our social channels are consistently up to date and relevant. Provide creative social support for events

• Candidates should possess relevant qualifications.

• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
• Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
• Handle customer inquiries both telephonically and by email
• Provide customers with product and service information
• Document all call information according to standard operating procedures
• Manage and resolve customer complaints

• Candidates should possess relevant qualifications.

• Responsible for handling Government organizational deals and revenue growth targets through effective development and management of a distribution network.
• Drive volumes through a channel, relationship building, monitoring and evaluating results to devise strategies especially with government agencies.
• Ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• To motivate the team and agents, and driving both to exceed set targets.
• Influence and work collaboratively with government sectors and other parastatals.
• Ensure sales revenues at a fast moving consumer goods company or similar products.
• Any other assigned duties given by HOD.

• Responsible for delivering on agent, customer and revenue growth targets through effective development and management of a distribution network.
• Hands-on supervision of a 50+ person field sales and operational support team across various region, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
• Drive volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
• Ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• To motivate the team and agents, and driving both to exceed set targets.
• Influence and work collaboratively with teams and other department
• Ensure sales revenues at a fast moving consumer goods company or similar products.
• Any other assigned duties given by HOD