Latest Job Vacancies in a Reputable Nigerian Bank, 22nd January 2018

Oscar Temple - We are a fast-growing recruitment organisations with several specialist divisions that share a common goal of exceptional service and results. An opportunity to join our exciting office in Lagos has come up for a top-level graduate or experienced sales person. Our recruitment brands specialise in Financial Services, Telecoms, ICT, Oil & Gas and Power. Our training is known in the market place for being the very best in the industry. We are recruiting to fill the positions below:   Job Title: Team Member Credit Cards Location: Lagos Job Summary

• Timely processing of daily Credit card requests
• Credit Card data generation, management and branch support
• Credit Card profiling and maintenance of complaint log from customers through branches
• Manage customer experience requirements, acquisition strategies, servicing and retention
• Timely review of Unified Payment Services monthly bill for processing and payment
• Investigation and Analysis of transactions on FIMI for effective support of branches.
• Train and coach branches to promote, increase awareness amongst zonal/branch staff to identify business opportunities that will deepen card penetration
• Prepare comprehensive report for weekly and monthly ALCO

• Minimum education level - A good first degree in any discipline
• A minimum of 0 - 3 years’ experience in Customer Service and Cards Unit or Related functions

• A good First degree in any discipline
• Minimum of 3 years’ experience in a bank / financial institution.

• Collaborate with Retail Segments, Alternative Channels and Retail Products with support from Planning, product marketing and call centre to deliver on all quarterly campaigns.
• Deliver on  the quarterly campaign task list that will cover:
• The campaign Ideas for the quarter
• Possible bundles based on collation of the ideas
• Coordinating the Campaign communication schedule
• Trade marketing in branches
• Campaign Videos
• Emails to customers
• SMS to customers
• ELearning for staff and possibly EMS
• Telemarketing scripts
• Be the communication and messaging channel across Retail, influencing to ensure that all communications are timely and relevant to the appropriate receiver.
• Internal communications to Retail staff
• Organise Retail Intranet
• Weekly Posts on Head of Retail  Blog
• Birthday Messages from Head of Retail
• Develop with Business unit  emails , SMS and Telemarketing scripts for approval by Corporate Affairs
• Weekly Retail Quizzes

• To enhance the bank’s overall profitability in the branch, by aggressively driving retail & MSME loan growth, deposit mobilization, eBusiness cross sales (cards and POSes) as well as account acquisition
• To enhance the bank’s funds mobilization and overall profitability through targeted marketing at the branch
• To grow bank’s revenue base at the cluster, by ensuring sales of all retail products across the spectrum; ebusiness, loans and deposit liabilities

• A good First degree in any discipline
• Minimum of 5 years’ experience in a bank / financial institution with the last 3 years in Retail Banking

• Are you a Marketing Communications Manager?
• Do you do/have the following?
  • Direct market analysis and research to identify trends and opportunities in the industry.
  • Planning, development, execution and measurement of multi-channel marketing communications, social media strategies, and public relations campaigns and content.
  • Work independently and in collaboration with third parties and internal resources to create, write and implement a variety of compelling marketing communications, public relations, and social media content relevant to the firm’s external and internal target audiences.
  • Assist in developing and managing marketing communications, public relations, and social media calendars.
  • 5 years + in professional B2B or B2C marketing and marketing communications experience with at least 3 years in management position.
  • Previous experience and good industry knowledge in financial services, FMCG or telecoms sector
  • Experience in advertising agencies, media planning, digital and social media agencies is a plus.