Sales Operations Manager Job In a Multinational Manufacturing Company

Stresert Services Limited - Our client, a multinational Manufacturing Company with head office in Lagos, is currently recruiting suitably qualified candidates to fill the position below:     Job Title: Sales Operations Manager Job Ref: M14 Location: Lagos Purpose of the Role

• Develop an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
• Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.
• Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
• Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
• Work closely with Regional Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
• Approve expenses and manage profitability reporting as it relates to field metrics.
• Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
• Continuously research and remain knowledgeable of industry trends and competition.
• Complete sales forecasts and sales activity reports and presentations in a timely manner.

• Build direct relationship with Channel Partner (CP) and monitor operational excellence
• Ensure Channel Partner compliance with the organization’s requirements (e.g. making sure that CP exclusively sells the company’s product)
• Record CP performance against pre-determined KPIs (Organization’s truck CICO).